Product Specialist

Vor 4 Tagen

Wien, Österreich BD Vollzeit

**Job Description Summary**: I Purpose of Role

Medication safety & automation represents a strategic growth area for BD. The Project Manager will be responsible to successfully manage, coordinate and document BD software and hardware projects for hospital and pharmacy environments all over Europe.

The person will work closely with all project stakeholders to ensure smooth communication between all relevant parties. Apart from agile project management including customized project plans, meetings remotely/onsite, resource planning/alignment, multiple projects in parallel, the person will also report and forecast the progress to the management board.

**About the Role**:
**Key Responsibilities**
- 1st and 2nd tier Application Support for our diverse Software and Hardware hospital and pharmacy product portfolio (Telephone/E-mail)
- Close collaboration cross-functional and cross-regional with project management, integration teams, implementation teams, R&D, Quality
- Problem assessment and resolution
- Bug analysis and documentation
- Supporting during onboarding processes of new team members
- Following medical device process requirement
- Documentation and administrative tasks

**About You**
- High customer and service orientation
- Strong communication and de-escalation skills
- Solution orientation and analytical skills
- Creative and proactive mindset paired with team spirit
- Solid IT and technical understanding
- Stress resistant and resilient
- Ability to travel up to 25% with Europe
- Fluent German and English, additional language Polish required

Desirable:

- Pharmaceutical and/ or technical background
- Experience within hospital environments
- Experience with medical devices
- Additional languages

**Our Offer**:
A professional challenge in a highly motivated team, a global environment and with long-term perspectives. A familiar working atmosphere in an innovative environment where your opinion matters. Diversity characterizes our corporate culture and we are convinced that it makes us a stronger team. We value each person as an individual with their abilities and needs. In this sense, we welcome applicants who wish to work part-time, people with severe disabilities and applicants of any gender.

**Primary Work Location**: AUT Vienna - Handelskai

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