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Job Summary:
The Technology Partner Manager is a cross between a systems engineer and a partner relationship manager. Working at the technical level to facilitate and drive the technology integration of Dragon Medical One (DMO) and related products with key partners.
Principal duties and responsibilities:
- Develop and maintain key technical relationships with our most strategic partners at technical level.
- Conduct regular collaboration meetings with key partners to keep lines of communication open for any issues that arise and to continually nurture the relationship.
- Create and maintain test environments for Nuance-partner collaboration, including consulting with partners, performing installation and in-depth troubleshooting
- System architectural and workflow design as well as component specification.
- Interacting with our partners and internal teams to solicit system-level technical requirements and resolve technical issues.
- Environmental requirement specification and prerequisite definition
- Software installation, configuration, and validation
- Create and maintain technical documentation on Nuance-partner product interdependencies and deployment options and constraints
- Work with the teams to create and document implementation procedures; producing high quality technical documentation
- Knowledge of Healthcare IT operations, responsibilities, workflow processes, and procedures to resolve most technical inquiries independently.
- Serve as an escalation point for partners and Nuance teams for difficult compatibility problems and complex inquiries.
- Act as cross functional program team representative; gathering and disseminating information to and from product development and engineering teams.
- Other duties as assigned
Education: Bachelor’s degree in Computer Science or related field from an accredited four-year university.
Minimum years of work experience: 5-7 years of professional experience as a Network or Systems Architect/Engineer responsible or the implementation and maintenance of highly integrated systems
REQUIRED SKILLS:
- Ability to work independently.
- Excellent written and oral communication skills.
- Ability to multitask with proven tight deadline experience in a fast paced and dynamic environment.
PREFERRED SKILLS:
- Software development or QA testing a plus.
- Familiarity with healthcare data standards (HL7 2.x, FHIR, C-CDA, etc.) and interoperability.
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries,
bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically
challenging work environment. Join our dynamic, entrepreneurial team and become part of our
continuing success.
