Customer Experience Specialist

vor 2 Wochen


Linz, Österreich GlobeAir Vollzeit

Company Description
Be part of our continuing growth story

GlobeAir is Europe’s leading private jet charter offering on-demand flights at affordable rates. We are looking for talented passionate people with the ability to hit the ground running and achieve results. People who work at GlobeAir have an international background, are flexible and thrive in a dynamic and innovative environment. We are looking for a passionate IT enthusiast to join our ambitious team in Linz (Hörsching).

**Job Description**:
In this position you will be responsible for ensuring a seamless execution of Client flight and experience. Some of your daily tasks include:

- Coordinating and communicating flight revisions to Clients and Partners in a timely fashion; this includes delays, weather updates, changes in scheduling
- Proactively monitoring flight status and resolve any issues and problems which occur
- Organization of all catering, and additional Client requests (ground transportation, transfers, accommodation, reservations,)
- Expanding on Client CRM by acquiring detailed knowledge of Client specifics
- Execution and management of Client payment processing

**Qualifications**:
To be successful in this position you should be able to demonstrate the following:

- Previous experience in travel & tourism, customer service, and/or hotelier
- A passion and determination to provide an exceptional Client Experience
- Ability to work well under pressure and skillfully resolve dynamic situations
- Strong attention to detail ensuring accuracy at each level
- Flexible approach to work, to match the operational requirements (shifts, weekends, holiday, and overtime)
- Ability to communicate and to present information clearly and concisely both verbal and written
- Good computer knowledge of MS-Office software programs
- Excellent English language skills (both verbal and written), all additional languages are a plus (German language is not required)
- Must have the right to live and work in Austria

Additional Information**
Your Benefits**
- An exciting and challenging task for ambitious business aviation enthusiast
- A secure job in a successful, internationally active company
- English corporate language with an international environment and a multi-cultural team
- An open and respectful corporate culture characterized by a refreshing team spirit
- Relocation assistance
- Permanent, Full time position
- Annual gross salary from € 30.800;
- (compensation negotiable according to experience)
- Additional performance based commission with annual gross average €20.000,



  • Linz, Österreich Valiant TMS Vollzeit

    Logistics / Customs Specialist (f/m/d) **Job***: Logistics / Customs Specialist (f/m/d) **Place of work***: Linz **Office location***: Bremenstraße 1-3, 4030 Linz **Willingness to travel***: Yes **Required work experience***: Work experience advantageous **Working time***: Full-time 38,5h **Tasks***: - General transport processing - Handling of...


  • Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Digital Experience Monitoring ExpertAs a key member of our team, you will work on optimizing the user experience of millions of mobile users.We use real user and synthetic monitoring combined with 4k movie-like session replay to provide actionable insights for application optimization and customer support.You'll be part of a team responsible for:Developing...


  • Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    We are seeking a highly skilled User Experience (UX) Design Specialist to join our team. As a UX Design Specialist, you will be responsible for designing and shipping digital software products and systems that meet the needs of our customers.Your primary focus will be on creating user-centered design solutions that drive business outcomes. You will work...


  • Linz, Österreich Dynatrace Vollzeit

    **Stellenbeschreibung**: Als Workplace Experience Specialist bist du maßgeblich an der Etablierung einer **"People-First Kultur"** für unsere Dynatrace Mitarbeiter:innen am Standort in **Hagenberg **beteiligt. Du bist ein ambitioniertes Allround - Talent mit Weitblick, das gerne über den Tellerrand hinausblickt und es motiviert dich, wenn du für einen...


  • Linz, Österreich Tractive GmbH Vollzeit

    **About us**: We're the world's most-trusted name in keeping cats and dogs safe and healthy. The secret to that success? A team of truly unique individuals who care about each other just as much as going the extra mile for pet parents. **Your territory** As the Lead of one of our Customer Happiness teams, you will: - Manage and mentor a team of Customer...


  • Linz, Oberösterreich, Österreich Tractive Vollzeit

    Your territoryAs the Lead of one of our Customer Happiness teams, you will:Manage and mentor a team of Customer Happiness Specialists to provide exceptional customer serviceDevelop and implement strategies to enhance customer satisfaction and retentionFoster effective internal communication within the Customer Happiness team regarding the investigation,...


  • Linz, Österreich GlobeAir Vollzeit

    Company Description Be part of our continuing growth story! GlobeAir is Europe’s leading private jet charter offering on-demand flights at affordable rates. We are looking for talented passionate people with the ability to hit the ground running and achieve results. People who work at GlobeAir have an international background, are flexible and thrive in a...


  • Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Job DescriptionWe are looking for a motivated and organized Sales and Support Specialist to join our team. The successful candidate will be responsible for supporting our sales and service teams by providing administrative assistance and coordinating sales and service activities.Providing administrative support to the sales and service teams, including data...


  • Linz, Österreich Dynatrace Vollzeit

    **Company Description** As a part of our global People and Culture Team, the Workplace Experience Team is further enhancing one incomparable and best-in-class workplace environment that fosters employee engagement to drive exceptional business outcomes. Our mission is to create an exceptional hybrid 1st work environment (physical and virtual) that...


  • Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Job DescriptionWe are seeking a highly skilled Digital Marketing Specialist to enhance the online advertising efforts of German companies. As a specialist advisor, you will play a pivotal role in optimizing digital marketing strategies and achieving sales objectives.Purpose of the RoleYou will collaborate with clients to drive business growth across the EMEA...


  • Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Role Overview:We are seeking a highly motivated Digital Marketing Specialist to join our team in Barcelona. As a Google Ads account manager, you will be responsible for identifying and applying the appropriate advertising solutions through active collaboration with companies and digital marketing agencies.Your primary goal is to deliver optimal digital...


  • Linz, Österreich Tractive GmbH Vollzeit

    **About us**: We're the world's most-trusted name in keeping cats and dogs safe and healthy. The secret to that success? A team of truly unique individuals who care about each other just as much as going the extra mile for pet parents. **Your territory** As VP of our Customer Happiness team, you will: - Become our strategic partner and key voice when it...


  • Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Job DescriptionWe are seeking a highly motivated Business Development Specialist to increase visibility and awareness within our target community.This role will connect big-pharma & biotech with advanced data visualization solutions, ensuring alignment between market needs and product development teams. The successful candidate will join a collaborative team...


  • Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    As a freelance delivery specialist, you have the freedom to choose your own schedule and work at your own pace. This role is perfect for those who value flexibility and independence in their career.Key ResponsibilitiesDeliver orders safely and efficiently to customers in a timely manner.Maintain a clean and organized vehicle to ensure a positive customer...

  • Customer Service Agent

    vor 2 Wochen


    Linz, Österreich Tractive GmbH Vollzeit

    Full-time (4 days, 35h/week) Linz, Austria **Your territory** As part of our Customer Happiness team, you will: - Work in an international company that puts their customers first and wants to provide an outstanding customer service experience - Use customer feedback and your own creative ideas to improve our products and apps - Depending on your interest...

  • HR Operations Specialist

    vor 11 Stunden


    Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Job DescriptionWe are seeking an experienced HR Operations Specialist to support employees with all aspects of the Employee Lifecycle, ensuring positive experiences throughout. The ideal candidate has experience in HR and is passionate about creating a positive employee experience, with a focus on Labor Law and CBA topics.The role involves providing expert...


  • Linz, Österreich Tractive GmbH Vollzeit

    About us We're the world's most-trusted name in keeping cats and dogs safe and healthy. The secret to that success? A team of truly unique individuals who care about each other just as much as going the extra mile for pet parents. Your territory **As part of our Customer Happiness team, you will**: Work in an international company that puts their...

  • Safety Specialist

    vor 11 Stunden


    Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Job DescriptionWe are seeking a highly skilled Safety Specialist to join our team. As a Safety Specialist, you will be responsible for organizing and moderating component and plant-related risk assessments and documentation of the results.Duties and ResponsibilitiesDevelop safety concepts for iron production plants in interdisciplinary cooperation with other...

  • IT Services Specialist

    vor 11 Stunden


    Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    We are seeking a highly skilled IT Services Specialist to work with our customers in determining and coordinating their requirements and processes. This role involves creating concepts, conducting effort assessments, and writing specifications.Key Responsibilities:Determine customer requirements and develop tailored solutionsCreate project plans and...

  • Happiness Team Manager

    vor 8 Stunden


    Linz, Oberösterreich, Österreich beBee Careers Vollzeit

    Job OverviewThis is a leadership role that requires a strong background in customer service and experience in managing teams. The ideal candidate will have a proven track record of improving customer experience and be passionate about people management and mentorship.Responsibilities and ExpectationsLead a team of Customer Happiness Specialists to deliver...