Key Account Manager

**SUPPORT KEY ACCOUNT MANAGER** **WHO ARE WE**: SANY GROUP, THE DISRUPTIVE ALCHEMIST - the most creative, extraordinary and disruptive nutrition contract manufacturer globally and a lifestyle snack producer, part of an international group belonging to a family group operating in different industries. - Building a multi-generational global family business that can compete with corporations in professionalism and with start-ups in agility snd creativity contributing to solving global health problems as obesity, diabetes and decreased performance due to malnutrition in both affordable sectors and luxury niches. We have 4 business units: BEYOND RESILIENCE, PEPPERMINT WOLF, AQKWA and SANY THE EXTRAORDINARY CREATORS. SANY - the extraordinary creators is an eclectic contract manufacturer specializing among others in private labelling and in a broad variety of premium snacks and functional food. At BEYOND RESILIENCE we believe in pushing boundaries and making the impossible possible. We combine cosmetics, sports nutrition and wellness ingredients into an extraordinary line of high-performance products that are revolutionizing the fitness, nutrition, and hospitality industries. By blending nutrition and supplements PEPPERMINT WOLF offers innovative products that help you rise from challenging conditions and achieve your goals. PEPPERMINT WOLF supports developing healthy habits that help you combine a busy lifestyle with healthy eating to keep you sharp and give you the necessary fuel and energy to outperform. AQKWA- sustainable, mindful snacking with the most clean and essential ingredients to leave a unique, everlasting and impactful fingerprint with every bite. **YOUR TASKS**: - Develop and maintain a strong relationship with assigned clients to ensure the client is confident and satisfied with the service the group provides - Report on agreed operational metrics on a monthly/weekly basis to ensure delivery of required goals for each client - Ensure adherence to metrics and service levels and drive corrective action as required - Work with all functional areas to resolve any issues that may arise on behalf of clients - Analyze and understand the client and their business, including future direction, business direction to add value both internally and externally - Review and implement where feasible alternate solutions for current activities and be a catalyst for change to improve the customer experience - Build peer support and strong internal-company relationships across all divisions and functions to ensure the successful end to end management of each client **YOUR SKILLS & TALENTS**: - Entrepreneurial skills - being able to act like an entrepreneur within the organisation - Very good English (written and spoken) is required, other foreign languages are of great advantage - Organisational talent, the ability to keep cool under time pressure, an affinity for numbers, as well as mental and time flexibility instead of "9 to 5 thinking" - Emotional intelligence, accuracy, personal integrity. professional appearance and discretion are mandatory - Experience in Supply Chain Management or Key Account Management as part of a business role - Capability of building strong and collaborative internal and supplier relationships - Demonstrated negotiation and conflict resolution skills - Previous experience in strong report writing and presenting data **WHAT WE OFFER YOU**: Dive into the luxury, supplements and sports industry and take over responsibility from day one Global travel possibilities - attend business meetings with the team worldwide Working in a young, dynamic and committed team in a fast-paced, agile environment Being part of a global brand that prefers flexible working over standard working hours and long communication channels International experience and multi-cultural business cases Strong personal growth opportunity and steep learning curve **Salary**: 46,000.00€ - 52,000.00€ per year **Experience**: - CLIENT RELATIONS: 2 years (preferred) **Language**: - German (preferred) - English (required) Willingness to travel: - 25% (preferred)