Head of Inflight Line Operations

Vor 2 Tagen

Schwechat, Österreich Ryanair Vollzeit

Achieving an outstanding customer service rating
- Fostering good morale to ensure high levels of crew engagement
- Crew compliance with Inflight procedures including sales, absenteeism, customer service & safety
- Dealing with queries and issues raised by our Cabin Crew colleagues promptly and accurately.
- Cabin Crew grievance, welfare and disciplinary issues

**Requirements**:

- You must hold the right to work & live in the EU
- A highly motivated flexible individual with a disciplined outlook, demonstrated capacity for hard work and responsibility
- Fluent in English both written and spoken
- Strong interpersonal and leadership skills
- Strong verbal, written and analytical skills
- Level-headed, calm and the ability to think and respond appropriately in challenging situations
- Experienced in dealing with employees and reporting weekly on key performance indicators
- Ability to travel extensively across our network.
- And finally, you must be a team player with a good sense of humour

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