CRM Specialist

vor 2 Wochen

Linz, Österreich Fretello GmbH Vollzeit

Do you enjoy thinking about ways to engage and entertain our users? Do you have a passion for words, data, and analytics? Do you love communicating captivating content on different channels? If you’re looking for a multifaceted job with lots of room for creativity - then this is for you

Our Growth Marketing team is looking for a CRM Specialist to help us create meaningful user experiences, spark emotions, and inspire users to download and engage with Fretello, making us their #1 guitar learning companion.
**Your playground**:

- Taking full ownership of Fretello’s CRM user journeys to engage, retain, and delight guitar learners and enthusiasts worldwide
- Developing a deep understanding of Fretello’s voice, strategic communication, and brand identity
- Conceptualizing and conducting experiments to further improve messaging’s goal achievement (engagement, retention, conversion, etc)
- Understanding and using performance KPIs to be able to measure, improve, and proactively report on them
**What to bring along**:

- 2+ years experience in digital marketing with a special emphasis on CRM for B2C mobile apps, ideally in the Music or EdTech industry
- Hands-on experience with marketing automation tools (Customer.io, OneSignal, Braze or any similar tool)
- Excellent storytelling and communication skills and a passion for music
- Proven organizational and prioritization skills in campaign management
- Basic skills in _HTML, CSS_, and _JSON/XML_ and plus points for a basic understanding of ASO, SEO, and mobile UI/UX principles
- Enthusiastic self-starter with an analytical mindset, a sense of ownership, and a desire to constantly improve
- Be based within +/- 3 hours from CET
**What we offer**:

- Personal time off (25 days paid leave per year)
- Flexible working hours (core hours 10:00 to 14:00)
- 38.5 hour work-week (overtime compensated as time-off 1:1)
- Remote first work setup and mindset
- A small team (25-30) with lots of individual impact and responsibility
- Fun, relaxed, and regular remote team events and onsite team retreats
- Shared and lived values: Agility, Curiosity, Unity, Transparency, and Empathy
- An emphasis on continuous learning and growth
- Mental wellbeing initiatives such as Mindfulness Wednesdays and optional paid external therapy sessions

**_
Your contact:_**_ _Stephanie (Süllwald) Truter_ _(Talent Scout)_
- Our salary range starts at an annual compensation of EUR 36.000 to a maximum of EUR 46.000. Y_our actual offer within this range will depend on your skills and experience._

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