Techincal Program Manager, Austria
Vor 7 Tagen
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview:
- Own and lead the delivery of Wonderful to enterprise customers
- Scope and define requirements, success metrics and integration plans for complex POCs and onboardings
- Lead platform implementation, integrations, and agent refinement to drive successful production launches
- Coordinate across Product, Engineering, and Client teams to align on deliverables, timelines & SLAs
- Monitor and analyze AI agents performance in production
- Identify and develop new AI use-cases with customers to expand impact and adoption rates.
Requirements:
- 2-5 years of experience as a Technical Program Manager; or ~4 years experience in a top-tier consulting firm, investment bank, or fast-growing startup
- Fluent in English, written & spoken and in German
- Strong project-management and communication skills
- Comfortable working with APIs, data flows, and change-management processes
- Proactive, hands-on attitude and a passion for AI
- B.Sc. in Computer Science (or a related technical field)
- Engineering background - a big plus.
- Experience in a startup in a Hyper-growth stage - a big Plus
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