General Manager Vienna

Location:

Vienna, Vienna, AT, 1300

Flexible Work Arrangement: Onsite

Job Category: Aircraft Maintenance Repair & Overhaul (MRO)

Career Level: Management

Requisition Id: 5019

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

Are you a forward-thinking leader with a deep passion for advancing excellence within business aviation? Do you thrive in fast-paced, innovative environments where operational mastery, strategic development, and growth are key priorities? If so, this could be the perfect opportunity for you

As the General Manager in Vienna, you will oversee and steer our local operations, leveraging your leadership skills, operational acumen, and unwavering dedication to safety and excellence. In this pivotal role, you will shape the future of our Vienna site, upholding the highest standards of safety, service quality, and operational efficiency while working closely with our global teams and partners.

Your Role

• Lead and Grow Jet Aviation Vienna: Take full tactical, operational, and financial ownership of the Vienna site. Define and execute a robust business strategy aligned with customer needs and financial objectives. Establish clear controls and metrics to monitor progress and drive continuous improvement.
• Drive Operational Excellence and Customer Focus: Provide strong operational leadership to meet and exceed financial targets while enhancing the site's contribution to the group. Develop and implement a customer service plan that aligns the site with a customer-first mindset. Personally manage key customer relationships to ensure excellence and loyalty.
• Build Strategic Partnerships and Business Pipeline: Cultivate and strengthen relationships with customers, aerospace organizations, airport authorities, and the internal sales team. Ensure a healthy pipeline of new business opportunities and successful customer retention.
• Develop High-Performing Teams and Leadership: Build and lead a motivated team that consistently delivers high performance. Foster a culture of accountability, collaboration, and continuous development. Ensure succession planning is in place for key leadership roles.
• Represent Jet Aviation Vienna Externally and Internally: Act as the primary representative of the Vienna facility within the Jet Aviation Group and externally with regulatory bodies, industry groups, and the General Dynamics network. Ensure compliance with all applicable laws, aviation regulations, and environmental, health, and safety policies.
• Champion Safety, Quality, and Compliance: Oversee the application and continuous improvement of the Safety & Quality Management System (SQMS). Promote a positive, blame-free safety culture that supports the company's safety and quality policies.

Who You Are

• Experienced Aerospace Leader: You bring a solid understanding of the aerospace industry, airport handling, and regulatory frameworks. You have a proven track record of leading through challenging environments, growing top-line revenue, and achieving financial targets.
• Strategic and Results-Driven: You demonstrate accountability and ownership, consistently delivering results through timely and strategic decision-making. You excel at building trust and strong relationships through open communication.
• Inspirational Team Builder: You foster teamwork and diversity of thought, promoting respectful collaboration and supporting the development of your team. You are committed to building a high-performance culture aligned with company values.
• Customer Experience Leader: You are deeply committed to understanding and anticipating customer needs, ensuring their satisfaction through exceptional service and responsiveness. Your passion for delivering value drives continuous improvement and strengthens customer loyalty.

Why Join Us

• Oversee a Key Site within a Leading Business Aviation Company: Take charge of Jet Aviation Vienna and shape the future of business aviation in a strategic European site.
• Drive Innovation and Excellence: Shape operational and customer service strategies that set new standards in the industry.
• Accelerate Your Leadership Career: Join a forward-thinking organization that values leadership, professional growth, and continuous improvement.
• Experience a Collaborative Culture: Be part of a team that turns challenges into opportunities, fosters open communication, and values your contribution.

If you are a passionate, strategic leader with a global mindset and a commitment to operational excellence, we want to hear from you. Bring your expertise and energy to Jet Aviation Vienna and help us reach new heights together.