Key Account Manager m/f/x

Vor 3 Tagen

Wien W, Österreich Ivoclar Vollzeit € 40.000 - € 80.000 pro Jahr

At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally and personally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future. We are inspired by the knowledge that together we are better.

Do you want to work together with us to make people smile? Then come and join our global team as:

Key Account Manager m/f/x

Location Ukraine

Your responsibilities:

  • Visit and build long-term relationships with priority dental clinics and dental laboratories across Ukraine.
  • Identify and approach high-potential VIP customers (clinics/labs) and negotiate partnership agreements.
  • Manage and continuously expand the database of Key Accounts and VIP clients.
  • Understand the specific needs of each client and provide personalized product and service solutions.
  • Serve as the main point of contact for key customers, ensuring high levels of customer satisfaction and loyalty.
  • Collaborate closely with marketing, sales, and technical teams to deliver best-in-class support to key accounts.
  • Analyze market trends and customer feedback to identify growth opportunities.
  • Organize educational events, workshops, and product demonstrations for key clients when needed.
  • Monitor competitors' activity and provide market insights to internal stakeholders.
  • Achieve sales targets and performance KPIs for the Key Account segment

Your qualifications:

  • Minimum 3 years of proven experience in B2B sales or key account management, preferably in the dental, medical, or pharmaceutical sector.
  • Higher education, preferably in dentistry, medicine, dental technology, or a related scientific field.
  • Strong knowledge of the dental market in Ukraine is a strong advantage.
  • Excellent communication and negotiation skills.
  • Strategic thinker with the ability to build trust and long-term partnerships.
  • Strong organizational and time-management skills, with attention to detail.
  • Proficient in MS Office (Excel, Word, PowerPoint); experience with CRM systems is a plus.
  • B2 /Fluent English
  • Willingness to travel frequently within Ukraine.
  • Experience working with dental product lines or technical dental knowledge.
  • Previous experience in managing VIP clients or premium segment B2B customers.
  • Hands-on, proactive, and results-driven personality.

What We Offer

  • Competitive salary and performance-based bonus system.
  • Opportunity to work with a premium global brand in the dental industry.
  • Professional development and continuous training.
  • Mobile phone and necessary work equipment.
  • Car expense reimbursement.
  • Supportive and innovative work culture.

Let's achieve our goal together – If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.

I am looking forward to your application:

Isabella Drexler, Telephone

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