Hospitality SaaS Customer Success

A leading technology provider in Melbourne, Australia, is seeking a Customer Success Representative to engage with partner restaurants and venues. In this entry-level role, the ideal candidate will manage support, design and launch the GoTab product, and enhance customer interactions in a fast-paced environment. The position requires experience in...

A leading B2B SaaS platform is seeking a Customer Success Manager to enhance customer relationships and drive retention. This role requires excellent communication and project management skills, while focusing on customer onboarding and support. The ideal candidate has previous experience in SaaS customer success and is comfortable in a fast-paced...

We are seeking a proactive and customer-focused Customer Success Manager to join our growing team. In this role, you’ll be at the heart of onboarding new customers onto Supy, ensuring they hit the ground running with our inventory management system. You’ll work directly with restaurant operators, head office teams, and franchises to implement Supy across...

A hospitality tech company in New South Wales is seeking a Customer Onboarding and Experience Manager. This role involves guiding customers through the onboarding journey, delivering quality training, and ensuring adoption of products. The ideal candidate will have over 5 years of experience in SaaS or hospitality, strong communication skills, and a passion...

A global SaaS provider in hospitality is seeking a Customer Success Specialist to support partner restaurants in Australia. This role involves high-volume communication, guiding partners, and ensuring their success with our platform. An ideal candidate has 1–2 years of B2B customer experience, strong communication skills, and a proactive approach. Join the...

Get AI-powered advice on this job and more exclusive features. GoTab is a leading provider of mobile ordering and payment solutions for the hospitality industry. We help restaurants, bars, and other venues streamline operations, enhance guest experiences, and increase revenue through innovative, customer-centric technology. Our mission is to empower...

A technology solutions provider in Australia is seeking a Software as a Service (SaaS) Project Manager / Customer Success Manager to oversee onboarding and deployment of SaaS solutions. The ideal candidate should be proficient in Korean and English, have a Bachelor's Degree, and possess a strong background in managing customer success and SaaS projects. This...

A rapidly growing tech firm is seeking an experienced Customer Success Manager to enhance customer adoption and ensure outstanding client experiences in the SaaS industry. The ideal candidate boasts over 3 years in customer success management with strong skills in relationship management and strategic planning. This position emphasizes effective...

A leading technology services provider in Brisbane seeks a SaaS Project Manager/Customer Success Manager to oversee onboarding and deployment of SaaS solutions. This full-time role involves training customers, driving product adoption, and ensuring customer satisfaction. Exceptional bilingual proficiency in Korean and English is required, along with at least...

A global technology leader is seeking a SaaS Project Manager / Customer Success Manager in New South Wales. This pivotal role combines managing successful onboarding of SaaS solutions with driving customer adoption and success. Candidates should be bilingual in Korean and English, possess a Bachelor’s degree, and have a proven track record in project...