Hospitality SaaS Customer Success Associate

A SaaS company is seeking a proactive Customer Success Manager to lead onboarding for hospitality venues in Australia. This is a hands-on role involving project management, user training, and problem-solving to ensure customers gain value from the inventory management platform. Ideal candidates will have 1-3 years of relevant experience and a background in...

A growing online staffing platform is seeking a proactive Customer Success Associate to support clients in the hospitality and events sectors. This role involves client onboarding, troubleshooting, and operational support for major events, ensuring client satisfaction and feature engagement. Ideal candidates should have 1–2 years of experience in customer...

We’re partnering with a high-growth fintech that’s redefining how e-commerce businesses scale. They provide funding and insights to help online brands unlock growth, and their team is expanding fast. They’re now looking for a Customer Success Associate to join their Sydney team and help manage a large portfolio of e-commerce customers. This is a...

Recently acquired by SEEK , Sidekicker is one of Australia’s most exciting home‑grown startups and the largest online staffing platform in Australia and New Zealand. We use technology to radically improve how businesses hire and manage casual, temporary and contract staff, employing over 15,000 casual staff, or "Sidekicks", and seamlessly connecting...

A leading B2B SaaS platform is seeking a Customer Success Manager to enhance customer relationships and drive retention. This role requires excellent communication and project management skills, while focusing on customer onboarding and support. The ideal candidate has previous experience in SaaS customer success and is comfortable in a fast-paced...

About The Team The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our...

We are seeking a proactive and customer-focused Customer Success Manager to join our growing team. In this role, you’ll be at the heart of onboarding new customers onto Supy, ensuring they hit the ground running with our inventory management system. You’ll work directly with restaurant operators, head office teams, and franchises to implement Supy across...

A hospitality tech company in New South Wales is seeking a Customer Onboarding and Experience Manager. This role involves guiding customers through the onboarding journey, delivering quality training, and ensuring adoption of products. The ideal candidate will have over 5 years of experience in SaaS or hospitality, strong communication skills, and a passion...

A global SaaS provider in hospitality is seeking a Customer Success Specialist to support partner restaurants in Australia. This role involves high-volume communication, guiding partners, and ensuring their success with our platform. An ideal candidate has 1–2 years of B2B customer experience, strong communication skills, and a proactive approach. Join the...

About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our...