Hybrid Contact Centre Workforce Planner

This Workforce Planner role will see you effectively manage the contact centre operational intra-day performance to ensure business objectives and best practices are met. As the Workforce Planner you will be responsible for maintaining reporting systems and monitoring operational benchmarks against targets. In addition, you will implement and support ongoing...

A leading health fund in Sydney seeks a Workforce Planner to manage real-time operational performance and enhance efficiency through reporting and analysis. This full-time role offers a hybrid work model, requiring strong data analytical and communication skills. The candidate should have experience in workforce management, particularly within a contact...

Join the HCF Contact Centre Operations team in this dynamic role as a Workforce Planner. About The Role This Workforce Planner role will see you effectively manage the operational intra‑day performance to ensure business objectives and best practices are met. As the Workforce Planner you will be responsible for maintaining reporting systems and monitoring...

A leading health insurance provider is looking for a Workforce Planner to join their Contact Centre Operations team at Parramatta. This full-time role involves managing operational performance, developing forecasts, and improving efficiency using contact centre technology. The ideal candidate has at least two years of experience in workforce management,...

A leading not-for-profit health fund in Parramatta is seeking a Workforce Planner to manage operational performance in their contact centre. This is a full-time, permanent role offering hybrid working arrangements. Candidates should have at least two years of experience in workforce management and be proficient in tools like Genesys and Excel. The role...

About the Role This Workforce Planner role will see you effectively manage the operational intra-day performance to ensure business objectives and best practices are met. As the Workforce Planner you will be responsible for maintaining reporting systems and monitoring operational benchmarks against targets. In addition, you will implement and support ongoing...

Join the HCF Contact Centre Operations team in this dynamic role as a Workforce Planner. About the Role This Workforce Planner role will see you effectively manage the operational intra-day performance to ensure business objectives and best practices are met. As the Workforce Planner you will be responsible for maintaining reporting systems and monitoring...

Workforce Planner Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline...

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas...

Job Description Challenge yourself toidentifyopportunities which will improve vital business outcomes Lead meaningful change by applying your expertise in advanced workforce planning systems to improve rostering outcomes 18-month, fixed term opportunity based at our Mascot Campus At Qantas, werepresentAustralia to the world. Our diverse country is known for...