Strategic Workforce Planner: Forecasting

Join the HCF Contact Centre Operations team in this dynamic role as a Workforce Planner. About The Role This Workforce Planner role will see you effectively manage the operational intra‑day performance to ensure business objectives and best practices are met. As the Workforce Planner you will be responsible for maintaining reporting systems and monitoring...

A major workforce solutions provider is looking for a Workforce Planner based in Brisbane, Queensland. In this pivotal role, you will lead efforts in driving labor forecasting and trend analysis, ensuring alignment with business objectives. You will design innovative workforce solutions that enhance service excellence in a dynamic environment. This is an...

A leading retail innovator in Australia is seeking an experienced Established Planner to join their dynamic Planning team. This role calls for a passionate planner who excels at forecasting trends and creating strategic plans that drive growth. The ideal candidate will possess strong communication skills and a collaborative spirit, as they will work closely...

A leading fashion marketplace in Sydney is seeking an Established Planner to manage department growth and collaborate with key teams. You will be responsible for forecasting, presenting insights, and driving strategies that align with the brand's goals. The ideal candidate will excel in cross-department collaboration and strategic planning, contributing to...

About the Role This Workforce Planner role will see you effectively manage the operational intra-day performance to ensure business objectives and best practices are met. As the Workforce Planner you will be responsible for maintaining reporting systems and monitoring operational benchmarks against targets. In addition, you will implement and support ongoing...

A global company based in Brisbane is seeking a Workforce Planner to lead workforce strategies and improve operational success. In this role, you will manage labor forecasting and scheduling for contingent staff while ensuring cost-effective solutions and stakeholder engagement. The ideal candidate will have a minimum of 2 years of supervisory experience...

A leading health insurance provider in City of Parramatta Council is seeking a Workforce Planner to manage contact centre operational performance. This full-time role requires expertise in workforce management, including forecasting and scheduling. The ideal candidate will possess strong analytical skills and be proficient in WFM tools like Genesys. The...

Workforce Planner - East Coast Brisbane office based, Southgate Avenue, Cannon Hill Be the strategic force behind workforce agility Join us as the LWS East Workforce Planner and take the lead in shaping agile, future-focused workforce strategies across the East Relief Pool. In this pivotal role, you'll ensure seamless alignment between operational...

A leading health insurance provider is looking for a Workforce Planner to join their Contact Centre Operations team at Parramatta. This full-time role involves managing operational performance, developing forecasts, and improving efficiency using contact centre technology. The ideal candidate has at least two years of experience in workforce management,...

In this role, you’ll ensure seamless alignment between operational priorities, labor budgets, and business objectives. Description: Workforce Planner – East Coast Brisbane office based, Southgate Avenue, Cannon Hill Be the strategic force behind workforce agility Join us as the LWS East Workforce Planner and take the lead in shaping agile,...