Participant Engagement Consultant

Embarking on a career journey with Social Futures means becoming part of a mission that goes beyond just a job. We are a voice for social change in regional Australia, with a history spanning over 49 years. Your role within our dedicated Inclusive Employment Australia, will allow you to: Support participants from first point of contact using relevant relationship/information management systems. Work with participants to identify their employment goals and develop associated action plans. Conduct initial assessments, develop tailored employment plans, and implement work-readiness strategies. Prepare participants for the workforce through skills development, training, work placements and confidence building. Meet performance targets and manage caseloads effectively. Maintain confidentiality, privacy and dignity for all participants, and persons they interact with. Support participants to understand and meet Mutual Obligations. Monitor progress and intervene early to overcome barriers to retention. At Social Futures, we believe in the value of your voice, and we are dedicated to making positive changes every day. We’ve got your back in providing a supportive and inclusive workplace, one that celebrates diversity and promotes inclusion. Here, your wellbeing matters to us. Among the benefits, we offer flexible working options, access to ongoing learning and development, generous salary packaging options, a staff well‑being program, and the opportunity to bank additional days leave per year. Additionally, we prioritise safety and uphold that Social Futures isn’t just a workplace; it’s a community. Here, we believe in inclusivity, integrity, and learning. Why you’ll like working with us: Your voice will be valued and heard in our mission to support positive social change You’ll be part of a supportive, diverse, and inclusive environment where we celebrate individuality We prioritise your wellbeing, with benefits such as access to online wellbeing platform, flexible working options We are looking for a passionate individual with a desire to make a difference. The successful candidate will have: Demonstrated experience in an employment service organisation or experience in disability employment, and an understanding of the barriers faced by individuals with disability, mental health or medical conditions in accessing employment. Well‑developed interpersonal skills, including the ability to communicate effectively with a wide range of people and provide relevant and accurate information to stakeholders. Demonstrated ability to identify and prioritise issues, problem solve, generate solutions and work collaboratively to achieve successful outcomes. Ability to use technology to effectively undertake a wide range of administrative functions. Excellent written and oral communication, interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people to ensure effective relationships. Demonstrated well‑developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines We are proud to announce that we have received recognition as an accredited Great Workplace by WRK+. Social Futures is a Rainbow tick accredited organisation and an equal opportunity employer and actively recruit from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB+, people living with a disability, people with lived experience and people from culturally and linguistically diverse communities. Working with Children and a National Police Check are mandatory requirements for all staff. How to Apply: A cover letter demonstrating how your skills, education and professional experience meet the requirements of the role as outlined in the position description, should be submitted with your application. To access a position description please click apply or click We ensure clear communication and a response for every applicant. For more information about Social Futures please visit our website: For further information, please contact Julie Tayloron ***. Please note: Any advertisements or recommended videos which appear after our clip are generated by YouTube and Social Futures does not have control over what ads are displayed. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr