Solutions Engineer

vor 15 Stunden

Council of the City of Sydney, Österreich ReillyScott Vollzeit

Join a company that designs and owns all of its IP and are the gold standard in their space in Australia and global markets. Collaborate directly with the CEO and senior leadership, playing a pivotal role in bridging customer, product, and commercial priorities. The Company You'll Join Established over 25 years ago, our client is a specialist provider of vehicle compliance equipment and telematics solutions, with approximately half their business being export-based to the UK, Europe, and USA. The company designs and owns all of its IP across hardware, firmware and software, giving them an edge in customisation and technical flexibility. They've developed a competitive advantage through their ability to capture exceptionally detailed data points, enabling clients to solve complex problems in rail infrastructure, mining operations, and vehicle compliance sectors. Their solutions allow clients to achieve significant operational benefits, including maintenance cost reduction, fleet optimisation, and improved safety compliance. They have strategically positioned themselves as a premium, quality‑focused solution rather than competing with mass‑market telematics providers. With significant untapped opportunities in their existing markets and potential for expansion into new sectors, they are now seeking to add a new role to the business. The Impact You'll Make Technical variety with customer impact You’ll bridge the gap between technology, product, and customer success — working hands‑on with real‑world vehicle systems while shaping how clients experience the solutions. Blend of autonomy and collaboration Work directly with the CEO and global BDMs, owning your projects end‑to‑end while collaborating closely with R&D, sales, and product teams across Australia and the US. Clear purpose and visibility You’ll be the key point ensuring every installation and onboarding runs smoothly — a role with tangible impact where success is seen and valued at the highest level. Exposure to global markets and next‑gen tech Get involved in projects spanning Australia and the USA, supporting OEMs and major transport operators using CAN bus, telematics, and connected‑vehicle data systems. Opportunity to shape product evolution You’ll gather customer feedback, identify pain points, and translate them into product improvements — influencing the roadmap and helping deliver smarter, more intuitive reporting tools. Growth in a high‑trust, agile environment Join a small but fast‑moving team that punches above its weight, values initiative, and rewards curiosity — ideal for someone who loves learning, problem‑solving, and seeing ideas quickly become reality. The Experience You'll Bring Experience in a hands‑on technical role such as installation, integration, or customer support — ideally with telematics, fleet, or vehicle systems. Comfortable working across both hardware and software, able to spot issues and explain technical details clearly to customers. Enjoys a small, fast‑moving environment, working closely with the CEO and senior team with plenty of freedom to make things happen. #J-18808-Ljbffr

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