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Vor 3 Tagen

Sydney, Österreich CareCone Group Vollzeit

Overview Talent Acquisition Consultant at Carecone Australia Role: Salesforce Business Analyst Location: Sydney Responsibilities Engage with business stakeholders to gather, document, and prioritize requirements. Translate business processes into detailed user stories , acceptance criteria, and functional designs. Analyze and recommend solutions leveraging PSS data models , Experience Cloud portals , FSL scheduling , and Salesforce Shield security features . Support solution architects and developers with clarifications during design and build. Conduct system demos, UAT support, and training sessions with business users. Ensure solutions comply with public sector standards , security, and governance requirements. Act as a liaison between technical teams, business units, and end users. Required Skills & Experience 8-10+ years of Salesforce Business Analyst or Consultant experience. Hands-on knowledge of Public Sector Solutions and government processes. Familiarity with Experience Cloud (community/portal use cases), FSL (workforce/service management), and Shield (encryption, monitoring, compliance). Strong skills in requirement gathering, documentation, and stakeholder management. Salesforce Business Analyst or Administrator certification preferred; PSS/Experience Cloud certification a plus. Preferred Qualifications Experience in large-scale public sector transformation programs . Understanding of Agile methodologies (Scrum, SAFe) and backlog management tools (Jira, ADO). Strong communication, presentation, and facilitation skills. How to Apply Interested people can share their resume at or can reach me on +61 . #J-18808-Ljbffr

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