Service Delivery Manager
vor 1 Woche
Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you. Job Description Why Compnow? Every Voice Counts – When you join our team, your skills and ideas will be welcomed. Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we. Do What’s Right – We make a point of keeping our skills current and increasing our impact. Create Connections – Your manager acts as a mentor to help guide you and your career. Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company. Perks and benefits: A free day of leave on your birthday Five weeks annual leave incentive Employee discounts on IT Equipment Employee discounts on accommodation in Bali, Indonesia Training programs designed for you Flexible working arrangements Long term career pathways What you’ll do? The Service Delivery Manager holds the accountability for delivery of all services to contracted Service Levels. They are responsible for reviewing, completing and authorising Service Level Reports summarising Compnow Service achievements. Providing an escalation path to raise any issues of failed Service Delivery and requests for extraordinary service. Managing the contractual responsibilities and obligations related to the day-to-day operational delivery of agreed services. Management, development and mentoring of all delivery staff. Leading the operational team leaders to manage strategic and operational risks effectively. Ensuring ongoing customer satisfaction through formal meetings and reporting. Coordinating relevant subject matter experts to provide advice to customer requirements. What you’ll bring? Previous experience in a Service Delivery Manager or similar role. MSP experience is highly desirable. Experience managing service quality and SLAs. Solid experience leading and managing diverse operational support teams. Customer management and negotiation skills. Proven track record of managing customer escalations. What else do you need to apply? Travel on-site to our office in Marleston and client sites. Must be an Australian resident available to work full time without restrictions. Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working with Children Check. We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application. All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. #J-18808-Ljbffr
-
Service Delivery Manager
vor 2 Wochen
Adelaide, Österreich Compnow VollzeitCompnow Marleston, South Australia, Australia Service Delivery Manager Join or sign in to find your next job at Compnow. About Compnow Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should...
-
Service Delivery Manager
vor 2 Wochen
Adelaide, Österreich Brennan VollzeitBrennan Adelaide, South Australia, Australia Join or sign in to find your next job Join to apply for the Service Delivery Manager role at Brennan Brennan Adelaide, South Australia, Australia 2 days ago Be among the first 25 applicants Join to apply for the Service Delivery Manager role at Brennan Brennan. Where true performance thrives.At Brennan, we believe...
-
SA Service Delivery Manager
Vor 2 Tagen
Adelaide, Österreich Pro AV Solutions VollzeitPro AV Solutions is Australia’s most experienced, respected, and awarded Audio‑Visual Integration company, recognised as an industry leader for over 30 years with offices nationwide. We design, integrate, support, and maintain high‑quality Audio‑Visual systems and solutions across the Corporate, Government, Education, Health, Venue, and Defence...
-
Delivery Driver Jobs Adelaide
vor 1 Woche
Adelaide, Österreich Ontime Delivery Solutions VollzeitWant reliable work and a steady income? Looking for delivery driver jobs in Adelaide that give you regular hours *and* let you choose how much you earn? Ontime Delivery Solutions is hiring right NOW! We need dependable owner-drivers with all kinds of vehicles: from cars and utes to 1 and 2-tonne vans (even refrigerated ones!), box trucks (4 to 14 tonnes,...
-
Project Data Services Manager
vor 3 Wochen
Adelaide, Österreich Service Stream VollzeitDescription Summary We are growing - join our Defence division at Service Stream supporting the PAS contract. About the Role We have a role available for a Project Data Services Manager to join our Defence division. This is a permanent full-time position that could be based at any of the main defence bases in South Australia. About us Service Stream is an...
-
Service Delivery Lead
vor 1 Woche
Adelaide, Österreich CompNow VollzeitA national technology provider is looking for a Service Delivery Manager responsible for ensuring the delivery of all services to contracted Service Levels. You'll manage the operational delivery and mentor delivery staff, leading efforts to enhance customer satisfaction. Ideal candidates will have experience in service delivery management and effective...
-
Hunter Delivery Manager
vor 1 Minute
Adelaide, Österreich Penske Australia VollzeitDue to an internal promotion, an exciting opportunity has opened for an experienced Project Delivery Manager , to join our Defence Programmes Group (DPG), based in Kings Park - Sydney. In this pivotal role, you'll work closely with key stakeholders from the Australian Defence Industry, European supply partners and the internal Penske Team to manage the...
-
Service Delivery Leader — Flexible Work
vor 2 Wochen
Adelaide, Österreich Compnow VollzeitA technology solutions provider in Adelaide is seeking a mid-senior level Service Delivery Manager to oversee service delivery to contracted service levels. This role requires managing diverse operational support teams while ensuring customer satisfaction. Candidates should have previous experience in a similar role and strong customer management skills. A...
-
ICT Manager
vor 2 Wochen
Adelaide, Österreich ASC Pty Ltd VollzeitAbout the Opportunity ICT Manager - Operations & Service Delivery: SSN AUKUS Build Program – ASC Pty Ltd ASC is Australia’s submarine company. We built the Royal Australian Navy’s Collins Class submarines, sustain them, and are now delivering their Life of Type Extension to increase the boats’ service lives. We have also been selected by the...
-
Service Manager
Vor 4 Tagen
Adelaide, Österreich Kanda VollzeitKanda is seeking a dedicated Service Manager to join our team in Underdale, SA , reporting to the Regional Manager. The primary purpose of this position is to manage and facilitate service delivery to participants, ensuring their current and future needs are met while upholding person-centred principles and relevant legislative frameworks. You will lead and...
