Assistant Manager for Brisbane CBD printing business
vor 16 Stunden
About the role Assistant Manager for a small printing business based in Brisbane's Central CBD. 22‑30 hours per week, Monday‑Friday business hours with 3 weeks off during Christmas/New Year. Long‑term and stable. Required to be an Australian citizen, a permanent resident, or currently residing in Brisbane and holding an appropriate visa. Responsibilities Customer Service – first point of contact by phone, email and in‑person (sometimes all three at once). Provide a positive experience so clients leave with a smile. Operations – multi‑task and use software such as Outlook, Excel, Acrobat and the Q&P Business MIS platform to create quotes, manage workflow from quotes to jobs to invoicing. Handle cash and EFTPOS transactions and perform limited bookkeeping. Monitor inventory, place orders with suppliers, request equipment service calls, handle receiving and shipping via courier partners, and produce basic business reporting. Business Management – work closely with the Business Owner to grow the business through client retention, development, attraction, marketing, developing and improving systems and processes, and potentially recruiting, training and managing additional team members. Qualifications & Experience Hands‑on experience in print production, ideally digital print. Operating Fiery Print Management & Imposition software, electric guillotine, magnapunch and celloglazer. Experience with "Quote & Print" MIS software is a bonus. Other Information Potential promotion to the vacant Business Manager role after successful completion of a trial period. Training will be provided by experienced team members and the owner. The business has been operating for over 20 years. Apply Applications should address the selection criteria and include a résumé and professional references. Contact email: ***************@worldwide.com.au. Be careful – don’t provide your bank or credit card details when applying for jobs, and do not transfer money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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