Senior Manager, Risk

Senior Manager, Risk & Compliance – Incidents Location: Melbourne, Australia; Sydney – 255 George St Full time • Posted Today About SS&C Technologies As a leading financial services and healthcare technology company, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organisations, from the world's largest companies to small and mid‑market firms, rely on SS&C for expertise, scale and technology. Why You Will Love It Here Flexibility – Hybrid Work Model Income Protection Insurance Flexible Time Off Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance Committed to Welcoming, Celebrating and Thriving on Diversity Hands‑On, Team‑Customised training, including SS&C University Discounts on fitness clubs, travel and more What You Will Do Oversee end‑to‑end operational risk incidents, including logging, investigation, root‑cause analysis, resolution and reporting in line with policies, regulatory requirements and contractual obligations. Conduct root‑cause analyses to identify trends, support corrective actions and implement preventative measures to reduce recurrence. Collaborate with client services, compliance and operations teams to ensure timely and effective incident resolution and professional client communication. Maintain and improve the risk incident framework, policies, processes and controls, ensuring compliance with KRIs, KPIs and industry best practices. Proactively identify emerging risks and operational vulnerabilities, supporting risk assessments and process improvements. Prepare reports, dashboards and analytics to detect trends, systemic risks and inform senior leadership and client reporting. Work with Risk, Compliance and Audit teams to elevate high‑impact issues and embed a culture of proactive risk management. Develop and deliver risk awareness and incident management training, capturing lessons learned to drive continuous improvement. What You Will Bring Strong understanding of Line 1 risk principles, operational risk frameworks and incident management best practices. Skilled in assessing complex issues, identifying root causes and recommending practical solutions. Knowledgeable in financial services regulations, including APRA, ASIC, OAIC and ATO. Experienced in collaborating with and influencing cross‑functional teams to drive a risk‑aware culture. Proficient in data management, analytics and reporting using tools such as Power BI and risk event registers. Demonstrated ability to manage complex escalations, engage stakeholders and support continuous process improvement. Over 8 years of experience in operational risk management or incident handling within financial services, including Transfer Agency environments. Experience in risk event reporting, process improvement and leading risk investigations with senior stakeholder engagement. Inclusion We encourage applications from people of all backgrounds to bring diverse perspectives to our thinking and conversation. It is important to us that we strive to have a workforce that is diverse in the widest sense. Next Steps If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, colour, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. #J-18808-Ljbffr