Broker/Administration Assistant

HR Business Partner | Leadership, Culture & Transformation PSC Insurance Brokers in Canberra is expanding, and we’re looking for a motivated Administration Assistant who’s eager to learn, works hard, and brings a positive, can-do attitude to our friendly and supportive team. If you take pride in delivering quality work, enjoy helping people, and want to start a career with a respected national company, this could be the perfect opportunity for you. What the Role Offers You This is an entry‑level position ideal for someone looking to build a solid foundation in the insurance and broking industry. You’ll receive hands‑on training and ongoing guidance from experienced brokers committed to your growth. You’ll assist our team with: Processing new business, renewals, endorsements, and claims Preparing and sending professional documents to clients and insurers Communicating with underwriters and other stakeholders Following up on information or documentation from clients and insurers Supporting brokers with day‑to‑day administration and client service tasks This is a fast‑paced, detail‑oriented environment where no two days are the same—perfect for someone who is organised, curious, and ready to learn. What You Bring to the Team We’re not just looking for experience—we’re looking for the right attitude. You’ll thrive in this role if you have: A genuine interest in building a career in insurance, broking, or administration A positive attitude and a willingness to learn Strong communication and interpersonal skills Good attention to detail and accuracy The ability to stay organised and manage your time well Confidence using Microsoft Word and Excel A collaborative mindset—you enjoy being part of a team and helping others succeed Experience in an office or customer service environment is a plus, but not essential. Training and study support will be provided to help you achieve the relevant insurance qualifications. Why PSC Insurance Brokers? We’re a major player in the Australian insurance market, recently joining forces with Aviso Broking to create a national group with over 30 offices and 500+ team members. Our Canberra branch is growing and we want you to be part of it. What’s in it for you: Make a real impact in a growing branch where your contributions won’t go unnoticed. Grow your career through leadership pathways and ongoing development support. Work with great people in a collaborative, supportive environment. Enjoy great staff benefits such as paid parental leave, birthday leave, and a range of staff discounts. Our Vision and Values Focusing on our clients above all else is in the PSC DNA. This is the ethos that has shaped our culture, and the basis of the PSC DNA. The PSC DNA is the framework that we live by. It outlines how PSC employees operate with regard to interactions between other internal parties, stakeholders, and, above all else, our valued clients. Own our Actions and Outcomes Respect Others and Word as a Team Find a Way to Get it Done Settle for “Good Enough” Take our Clients for Granted Trade Integrity for Convenience Tolerate Ego or Self-Interest Ready to Take the Next Step? If you’re an admin superstar looking for a new challenge with a company that values growth, integrity, and people—you’ve found it. Apply today and bring your expertise to a team that’s committed to your success. Seniority level Entry level Employment type Full‑time Job function Administrative and Distribution Insurance We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr