Administration Assistant

Introduction NextSense is a not-for-profit organisation supporting people with vision or hearing loss across Australia. We work with children adults and their families providing a holistic approach to hearing services for newborns through to people over 90 years old and helping children who are blind or have low vision to develop the right skills mobility and independence to confidently explore their world. Our Purpose and Ambition NextSense has been breaking boundaries since 1860 and weve been expanding our services ever since. Today we deliver world-class education (both to children with sensory loss and to professionals in the field) cochlear implants allied health services therapy research and clinical services to children and adults. Were a registered NDIS provider working with our clients to achieve their own goals and potential. Were committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services. Our new world‑leading centre for innovation on‑site at Macquarie University NSW represents a new era for hearing and vision loss. This nationally significant social infrastructure project was undertaken to nurture trial and share new ideas and form new partnerships that will drive better outcomes for people who are deaf hard of hearing blind or have low the centre is based in Macquarie its impact will extend across the country to all our sites. Description The Role NextSense has an exciting opportunity for an Administration Assistant to join our team at Canberra. This is a permanent part‑time role working 22.8 hours per week and reports directly to the Client Services Network Lead. Youll make a difference in this role by : providing high quality customer service as the first point of contact for all clients families and incoming enquiries ensuring the smooth day to day running of reception services while also providing administrative support to other NextSense services liaising with clients visitors and external partners such as hospitals cochlear implant providers and other allied health professionals effectively using the electronic client management system to book appointments maintain records and bill clients assisting in monitoring service agreements for National Disability Insurance Scheme (NDIS) funded clients providing support to NextSense therapists such as diary management assisting with operational tasks and projects What we can offer you Competitive remuneration 100% salary packaging allowing you to increase your take home pay Extensive personal / carers leave 2 weeks paid leave over Christmas in addition to 4 weeks annual leave Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer Access to industry leading education and professional development Collaborative work environment Wellbeing program including Employee Assistance Program Skills And Experiences To be successful in this role youll need to demonstrate you meet the following selection criteria. Essential Working knowledge of Microsoft Office applications Prior experience using a client management system / platform Demonstrates effective time management and teamwork Prior experience providing administrative support and following established procedures and guidelines Excellent verbal and written communication skills Working With Children Check NDIS Worker Check Desirable Prior experience providing administrative support to allied health professionals or the health / disability sector Working knowledge of the National Disability Insurance Scheme (NDIS) framework Were here to help. If you have any further questions please reach out to our hiring manager Jessica Blacker at Good luck NextSense is a child safe organisation candidate compliance with child protection legislation is essential. Key Skills Aviation Safety,Design Engineering,Drilling Engineering,Facilities Management,Account Development,Apache Commons Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr