Guest Service Officer
Vor 3 Tagen
Join to apply for the Guest Service Officer role at Hyatt Regency At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging – of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. We are looking for Guest Service Agents, full-time and part-time to join our Front Office team As an integral part of the Front Office operations, you will be the first point of contact for our guests, responsible for ensuring seamless communication between guests and hotel departments. You will handle guest inquiries, requests, and concerns, providing outstanding service and maintaining positive relationships with our clientele. Your primary focus will be on excellent communication, coordination, and ensuring guests’ needs are met with efficiency and warmth. The Role Answer and direct guest inquiries via phone, email, and internal systems Manage guest requests and complaints in a proactive and professional manner Coordinate communication between various hotel departments to ensure smooth operations Ensure all communication channels are covered during shifts (e.g. phone, email, guest messaging systems) Assist in guest check‑ins, check‑outs, and reservations as needed Provide exceptional customer service to all guests, always maintaining a friendly, helpful manner Assist guests with general guest enquiries The Person Previous experience in guest services, hotel front desk, or customer support (preferably in hotels) Excellent verbal and written communication skills Strong multitasking, problem‑solving, and organizational skills Ability to remain calm under pressure and handle guest concerns with professionalism Flexible availability, including weekends, evenings, and holidays A positive, energetic attitude with a passion for hospitality Unrestricted working rights in Australia Previous experience with Opera is advantageous Manual driver’s license highly desirable The Perks Complimentary accommodation at Hyatt properties worldwide Discounted accommodation for associates as well as friends and family Wellbeing Leave and Paid Parental Leave Complimentary Headspace membership for Hyatt associates Complimentary Employee Assistance Program available for colleagues and immediate family Learning and development opportunities Access to hotel gym facilities 10% discount with NIB Health insurance Uniform dry‑cleaning service A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces. Come join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated. Our values of Empathy, Integrity, Respect, Inclusion, Wellbeing and Experimentation are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing Hospitality #J-18808-Ljbffr
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Guest Service Officer
vor 18 Stunden
City of Brisbane, Österreich Hyatt Regency Brisbane VollzeitSummary At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they...
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Guest Service Officer
Vor 3 Tagen
City of Brisbane, Österreich Hyatt Hotels Corporation VollzeitAt Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging – of making people feel at home no matter where they are in...
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Guest Service Agent Front Office
vor 18 Stunden
City of Brisbane, Österreich Royal on the Park VollzeitRoyal on the Park Brisbanes premier independent 4.5-star hotel requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team. We are looking for a Full-time Guest Service Agent with rostered shifts 5 days a week. This position will suit a well-rounded hospitality professional with the flexibility and experience to...
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Guest Service Officer
Vor 3 Tagen
City of Brisbane, Österreich Hyatt Hotels Corporation VollzeitAt Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in...
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Guest Service Officer
vor 2 Wochen
City of Melbourne, Österreich Hyatt Place Melbourne Caribbean Park Vollzeit5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Hyatt Place Melbourne Caribbean Park WELCOME TO HYATT PLACE MELBOURNE CARIBBEAN PARK Ready to be part of a team that cares for people so that they can be their best? We turn trips into journeys, encounters into...
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Guest Service Officer
vor 3 Wochen
City of Melbourne, Österreich Hyatt Place VollzeitWELCOMETO HYATT PLACE MELBOURNE CARIBBEAN PARK Ready to be part of team that cares for people so that they can be their best? We turn trips into journeys, encounters into experiences and jobs into careers. Join us at Hyatt. A Casual Guest Service Officer role is now available at Hyatt Place Melbourne Caribbean Park located in the south eastern suburbs of...
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Guest Service Officer
Vor 7 Tagen
Council of the City of Sydney, Österreich Hyatt Corporation VollzeitGuest Service Officer - Front Office Summary About Park Hyatt Sydney Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom‑designed Park Hyatt hotel combines distinct regional character with elegant brand touches. Park...
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Airport Valet
vor 18 Stunden
City of Brisbane, Österreich Secure Parking VollzeitA leading car park operator is seeking a Customer Service Officer for its Valet Operations at Brisbane Airport. This role requires individuals with strong customer service skills and a valid Queensland driver's license. Responsibilities include ensuring guest safety and providing seamless service. This is a flexible, casual position with opportunities for...
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Guest Services Agent
vor 18 Stunden
City of Brisbane, Österreich Royal on the Park VollzeitA renowned hotel in Brisbane is seeking an experienced Guest Services Agent to join their Front Office team. The role involves attending to guests' needs, managing reservations, and performing cashier duties. Ideal candidates will have customer service experience and be capable of maintaining high grooming standards. Flexibility to work various shifts,...
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Guest Service Agent
vor 18 Stunden
City of Brisbane, Österreich Grand Chancellor Hotels VollzeitSituated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. Hotel Grand Chancellor Brisbane is...
