Housing and Wellbeing Case Manager

Housing and Wellbeing Case Manager Join to apply for the Housing and Wellbeing Case Manager role at Aboriginal & Torres Strait Islander Community Health Service Brisbane. Job Details Type: Permanent – Full Time Location: Brisbane Job Category: Community Services and Development Gender Requirement: This position is a genuine occupational requirement to be filled by a female in accordance with s25 of the Anti‑discrimination Act 1991 (Qld). About ATSICHS Brisbane ATSICHS Brisbane is a not‑for‑profit community‑owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services in our own way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families. ATSICHS Brisbane is committed to promoting the wellbeing, protection and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero‑tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respected and empowered. ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH). Job Description About the Role The Housing and Wellbeing Case Manager will work with individuals and families in partnership to empower and build their agency to make effective changes and overcome identified housing and wellbeing needs. The role is heavily outreach based, engaging individuals and families in crisis accommodation, street outreach and refuges, and translating initial engagement into a strong ongoing partnership. Duties Provide supports and interventions based on the program model of care. Provide high quality and intent‑based interactions with clients, consistent with ATSICHS values and vision. Provide high quality case management practices and record keeping that adhere to operational requirements. Demonstrate positive and warm engagement through an assertive outreach approach that engages clients into the services. Facilitate a client‑led assessment and Care Plan to identify the client’s goals, including the entire family where appropriate. Provide role‑specific targeted interventions and family group meetings to achieve client goals. Culture We have a unique and supportive culture where every team member is treated and valued as an individual. Benefits Starting salary of $82,732 per annum (depending on qualifications and experience). Additional 12% Super + Not for Profit Salary Packaging (increases your take home pay). Full time permanent role. Supportive and collaborative team of dedicated professionals. Desired Skills and Experience COVID‑19 Requirements Immunisation history showing you have received two doses of a Covid‑19 vaccine is encouraged. Required Current Cert IV in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Child and Family Intervention with at least 12 months experience in a case management role. OR Current graduate university bachelor’s degree in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, or Criminology with at least a 10‑week full‑time placement in a social service field. Demonstrated ability and comfort in working in a performance‑driven environment to meet individual weekly, monthly, and quarterly performance targets. Demonstrated ability to build client agency, self‑efficacy and facilitate change through client empowerment while actively discouraging client dependence on supports. Demonstrated knowledge and ability to provide behaviour change interventions that build client self‑awareness and active change in achieving their identified goals. Demonstrated ability to work with the whole‑of‑family, irrespective of the primary client, in meeting the totality of family needs. Demonstrated ability in coordinating multiple services to provide access to holistic care for clients, particularly integrating agency supports across multiple teams. Demonstrated knowledge and understanding of the factors contributing to vulnerability, disengagement, and intergenerational trauma of client groups. Experience with case management for high‑risk and/or crisis clients, with high‑level planning and organisational skills. Knowledge of the supports available to target clients in the areas of mental health, substance misuse, education, employment and housing. Additional Requirements Requirement to travel across the Logan and/or Brisbane region, as per program location. Current driver’s licence. Flexibility to work outside 08:30 am–5:00 pm business hours in meeting individual client needs and providing responsive care. Working with Children’s Card (Blue Card) or be eligible to apply. Current National Police Check. How to Apply If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received, so do not delay in applying. Only successful applicants will be contacted. #J-18808-Ljbffr