Telstra Retail: Customer Service
vor 1 Woche
Telstra Retail: Customer Service & Sales Consultant Employment Type: Permanent Closing Date: 31 Dec :59pm Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Job Description Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are appealing as part of joining the team. Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. You will be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and provide solutions for our customers. Life at Telstra: the opportunity to learn more about our culture and roles. We offer the perkiest of perks. We offer a range of benefits including: 30% off Telstra services Exclusive discounts and offers across 240 brands and partners A flexible, inclusive approach to parental leave – do it your way Unlimited access to 17000 learning programs – something for everyone Monthly performance rewards and recognition programs Benefits Your Way - Telstra We’re hiring. Locations and Roles Mt Druitt Penrith Richmond Casual, Part Time- and Full-Time roles available Store hours vary – search your store Is it you we’re looking for? We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills: The ability to easily build a connection with a variety of new and existing customers An appetite to quickly develop customised solutions for customers A drive to reach (and exceed) sales targets and KPIs The hunger to learn and grow within the role (and beyond) A positive and resilient approach to customer service within a busy environment Experience in a customer-facing role How to Apply Hit Apply now After you’ve submitted your application, the next step is an assessment supported by HireVue. Please keep an eye out for their email to move things along. Retail Opportunities at Telstra When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind, and we prioritise a workplace where everyone is safe and can thrive. We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/ or any reasonable adjustments needed to participate equitably during the recruitment process. #J-18808-Ljbffr
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