Experienced Restaurant Host, Great Tips, Excellent Hourly Rate
vor 2 Wochen
Experienced Restaurant Host, Great Tips, Excellent Hourly Rate The Dry Dock Public House and Dining Room is a premium, hatted, hospitality venue delivering a high-quality, considered product and customer experience. Following a stunning venue renovation in 2023, we have quickly established ourselves as a standout Balmain diningand drinkingdestination for both locals and visitors alike. Join one of Sydney’s most celebrated pubs — “2025 Good Food Guide, Pub of the Year” winner and One Hat venue. We’ve also retained for the second year in a row the prestigious “3 Glass” wine award rating and again won the ‘Australia’s Choice – Best Wine List’ award at the Wine List of the Year 2025 Awards Ceremony. The Dry Dock Public House and Dining Room in Balmain delivers a premium hospitality experience with care, consideration, and heart. About You We are seeking a dynamic host on a casual basis, working flexible hours across the week in our busy dining room. If you have a passion for customer service, people and for creating unforgettable experiences, all while having a blast, this is your moment to shine. As Host, you are the first point of connection between our guests and The Dry Dock experience. With a warm, composed, and professional presence, you will be responsible for managing the flow of service at the front door, setting the tone for every guest interaction. Your role is pivotal in creating a welcoming and seamless arrival experience while ensuring operational clarity across the venue. Key Responsibilities Welcome and Engagement – Greet all guests with warmth and professionalism, manage seating arrangements efficiently, and handle guest inquiries with grace, always aligning with our service standards and guest-first philosophy. Reservation Management – Oversee the booking system through SevenRooms , ensuring reservations, guest notes, and table allocations are accurate and optimised to support service flow. Service Communication – Act as the communication bridge between Front and Back of House, relaying booking insights, guest preferences, and any relevant updates to ensure seamless coordination and preparedness. Guest Experience Support – Resolve guest queries in person and over the phone with discretion and care, ensuring all touchpoints of interaction reflect the high standards of The Dry Dock. Operational Support – Assist the FOH team during service as needed, contributing to a smooth and well-supported floor environment. Flexibility, initiative, and collaboration are key. Qualifications Experience in customer service especially in a host role. Experience with SevenRooms a must. A good team spirit and can-do attitude. Background in premium restaurants preferred. Excellent communication skills, both written and verbal. Strong attention to detail and ability to multitask. Good time management and ability to prioritise tasks. Why us? Competitive Compensation: Enjoy a competitive hourly rate plus excellent tips. Staff discount: 50% off when dining in venue for you and your guests. Career Growth: Take advantage of opportunities to grow your career within our business. Continuous Development: Benefit from ongoing training, support, and professional development. Vibrant Environment: Work in an incredibly fun and lively atmosphere. Location The Dry Dock is conveniently located directly opposite Mort Bay Park and Thames St, Balmain Ferry Wharf - only 11 minutes from Circular Quay. There is ample ‘all day’ free car parking located in the streets around the venue. #J-18808-Ljbffr
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