Housekeeping Manager

Be among the first 25 applicants. This range is provided by Urban Rest. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. A$75,000.00/yr - A$80,000.00/yr Melbourne About the Company Urban Rest is a fast‑growing challenger in the corporate accommodation industry with properties across Australia, New Zealand, UK and Ireland. We are a mission‑driven business focused on bringing joy to work travel and improving well‑being. Our technology‑enabled platform delivers superior designed properties and a fresh focus on traveller well‑being. With rapid growth and strong customer loyalty over the last eight years, we are scaling across multiple locations and seeking talent at a pivotal stage. Benefits & Perks Employee and friends & family discounts at Urban Rest properties Me‑Days and Volunteer Days per year Social team catch‑ups and quarterly team events Career growth opportunity as the company expands Friendly, collaborative work environment Pet‑friendly office in Richmond, close to public transport About the Role The Housekeeping Manager role is critical to the success of the business. You will create a memorable guest experience by delivering the highest level of service, cleanliness and attention to detail across the national portfolio of properties. Your focus will be on maintaining consistency, quality, and high standards, while aligning with budget and business needs. Responsibilities Daily Tasks Manage day‑to‑day housekeeping activities across the national portfolio Supervise, allocate and review tasks to uphold Ultra‑Regular (UR) standards and guest satisfaction Manage waste removal and ensure sustainability values are adhered to Conduct regular meetings with contractors and manage relationships with key stakeholders Carry out quarterly inspection schedules and maintenance reporting Maintain task lists within technology platforms and coach direct reports through 1:1s Ensure safe and tidy entrance areas, personal hygiene, and presentation standards Ongoing Tasks & Projects Recruit, schedule and train housekeeping staff in compliance with WHS, chemical and manual handling safety training Induct new staff and contractors to UR standards and ensure continuous compliance Collaborate on departmental improvement initiatives and project timelines Review stock levels, supplies and equipment, maintaining asset registers Develop and review Standard Operating Procedures and ensure team adherence Participate in training and development programmes Cost Control, Reporting & Forecasting Manage cost control within the department, seeking ways to reduce expenditure Report on vendor, supplier and contractor cost increases and lead cost reduction practices Maintain a cost control system for supplies, linen and cleaning materials with adequate forecasting Note: This role description serves only as a guideline for duties, which may change from time to time if requested by management. Requirements Ability to delegate tasks effectively and leverage team efforts Proven track record of prioritising tasks to meet tight deadlines Strong initiative and problem‑solving skills Professional demeanour and ability to build positive relationships Willingness to get hands‑dirty and help the team in any way needed Organised and motivated to adopt new emerging technologies Knowledgeable with computers and software programmes including Google Suite Willingness and ability to travel when required How To Apply At Urban Rest, we extend our invitation to candidates from neurodiverse, disabled, international, and diverse cultural backgrounds. Our commitment to fostering an inclusive workplace ensures that all applicants receive the necessary support and accommodations throughout the recruitment and onboarding process. Please let us know if you require any additional adjustments or support to help you through this process. Please submit your application through the link on this website. Include an up‑to‑date resume, relevant skills and experience, and a cover letter addressing how you meet the criteria and your interest in the role. For more information about our company, visit . We look forward to hearing from you #J-18808-Ljbffr