Manager Advice and Response

Location: Melbourne - CBD and Inner Metro suburbs Reference: VG/DJ3343OCTOBER2025 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you. The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers We’re proud of the important work we do across Victoria. Want to be part of it? Utilise your Community Services expertise to provide support and advice to the Office of the Public Advocate A Fixed-Term, Part-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service for 12 months VPS Grade 6.1: $138,631 - $162,076 plus superannuation. About the Business Unit: The Office of the Public Advocate (OPA) is an independent statutory office accountable to the Victorian Parliament which has been established to protect the rights and enhance the position of people with disabilities in Victoria. OPA is a human rights organisation that promotes the diversity and inclusion of all people. OPA's vision is of a just and inclusive society that values and respects people from all walks of life and ages. OPA promotes a workplace culture where disability, and diversity of gender identities, sexualities, faiths, ethnicities, and abilities are respected. OPA values a range of experience in its employees, including professional, volunteer and lived experience. OPA manages a range of key programs to support its mission, including Advocacy and Guardianship, Investigations, Advice and Response, Volunteer Programs and Systemic Advocacy. About the Role: This job share position reports to the Director, Advocacy and Adult Protection and with the current incumbent who has recently returned from family leave and is responsible for effectively and efficiently leading, building and developing the advice and response functions to facilitate an integrated and coordinated access point for OPA services. Some of your duties will include: Providing leadership, direction and support to the Advice and Response teams to ensure the program meets its strategic priorities, legislative requirements, key performance targets and reporting requirements Working in collaboration with the Director, Adult Protection and the Operations Manager Guardianship to ensure effective service coordination and delivery across the respective program areas Identifying and responding to program issues & new and emerging trends within the program in consultation with the Director and Operations Manager Guardianship To learn more about this role before applying, please read the attached position description. About You: As our ideal candidate, you will possess: Significant experience in successfully managing the delivery of complex or diverse health or human service programs A deep understanding of the disability sector, including contact and/or knowledge of related systems such as aged care, child protection, criminal justice, family violence, mental health, NDIS and supported residential services A wealth of knowledge in substitute decision-making legislation and supported decision making would be an advantage Flexible and creative approaches to organisational practice and service delivery with an ability to innovate, continuously improve delivery and determine better practices. Qualifications/Requirements: A relevant, appropriate tertiary qualification in social science or a related discipline is desirable. How to Apply: Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical che cks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles). If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work. Applications close Monday 24 November 2025 at 11.59pm #J-18808-Ljbffr