Partnerships Manager

Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals – supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health and Monash Health. The Role As Partnerships Manager for APAC, you’ll lead Heidi’s work with integration and ecosystem partners – helping us scale adoption through strong commercial and technical alignment. You’ll be commercially sharp and technically curious, able to speak both business and product fluently. You know how to turn partnerships into pipelines and integrations into impact. What You’ll Do Lead Heidi’s integration strategy across Australia and New Zealand, with a growing remit across Singapore, Hong Kong and future strategic bets. Build and manage strategic partnerships with leading EMR, EHR and PMS providers to extend Heidi’s reach and impact. Prioritise integrations based on market reach, readiness and customer impact, ensuring effort aligns with commercial value. Oversee integration partnerships end‑to‑end – from technical scoping and onboarding to launch and enablement. Activate integrations through co‑GTM, referral and reseller motions that translate into pipeline and adoption. Negotiate partnership agreements that balance strategic alignment with clear commercial outcomes. Collaborate cross‑functionally with Product, Engineering and Growth to design integrations that are both technically robust and commercially scalable. Build feedback loops and performance dashboards to track partner success, revenue contribution and customer value. What We’re Looking For 4+ years of experience in partnerships, channel or commercial roles – ideally in SaaS, healthtech or platform ecosystems. Proven success delivering growth through integration or ecosystem partnerships. A strong grasp of B2B integration models, co‑selling or platform GTM strategies. Excellent stakeholder management, negotiation and relationship‑building skills. A structured, strategic approach to prioritisation and execution. A collaborative mindset – you thrive at the intersection of commercial strategy, product development and customer success. The Way We Work Build to Last – we design for safety and reliability so clinicians, patients and our teams can trust what we build every day. Own Your Practice – ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. Move Fast, Stay Steady – we move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. Make Others Better – honest feedback, steady support and shared growth keep our teams improving together. Why You Will Flourish With Us Flexible hybrid working environment – 3 days in the office. A generous personal development budget of $500 per annum. Learn from a world‑class engineering and creative team, joined by a diverse group of people. Become an owner – share equity in the company. If Heidi wins, we all win. The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups. If you impact quickly, the opportunity to fast‑track your startup career. Equal Opportunity Heidi is dedicated to creating an equitable, inclusive and supportive work environment that brings people together from diverse backgrounds, experiences and perspectives. Our strength is in our differences. We’re proud to be an equal‑opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all. Senior‑Level Mid‑Senior level Employment Type Full‑time Job Function Business Development and Sales Industries Software Development #J-18808-Ljbffr