Customer Service Specialist
Vor 4 Tagen
Customer Experience Specialist Customer Experience Specialist - Launceston Location: Launceston Company: Kinetic Employment Type: Full-time Join a team that moves people and enhances communities. Kinetic is Australia and New Zealand’s largest and most trusted bus operator. We’re looking for a Customer Experience Specialist to help us deliver exceptional service and build genuine relationships with our customers. About the Role As a Customer Experience Specialist , you’ll be the voice of Kinetic—handling customer feedback, resolving complaints, and ensuring every interaction reflects our commitment to quality and care. You’ll: Respond to inbound and outbound customer queries with empathy and professionalism Investigate and resolve complaints in line with contractual obligations Collaborate with depots and frontline teams to reduce repeat issues Analyse feedback trends and support service improvements Maintain accurate records and utilise core systems for reporting What You’ll Bring Strong communication and empathy skills Attention to detail and analytical thinking Ability to manage competing priorities and meet KPIs Experience with customer service systems and complaint handling A collaborative, proactive approach to problem-solving Why Join Kinetic? At Kinetic, our mission is to improve the livelihoods of the communities we serve. We move people, enhance communities, and strive to be an employer of choice. You’ll be part of a growing, high-achieving organisation that values: Emotional intelligence and ethical leadership Continuous improvement and innovation Teamwork and talent development Safety, wellbeing, and community impact Ready to Apply? If you’re passionate about customer experience and want to lead a team that makes a difference, we’d love to hear from you. #J-18808-Ljbffr
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Customer Experience Specialist
Vor 4 Tagen
City of Launceston, Österreich Kinetic VollzeitA leading public transport operator in Launceston is looking for a Customer Experience Specialist to handle customer feedback and ensure high-quality service. Responsibilities include resolving complaints and collaborating with teams to enhance service delivery. Ideal candidates possess strong communication skills and experience in customer service. This...
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Category Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitCategory Specialist – Professional Services Category Join to apply for the Category Specialist – Professional Services Category role at NSW Department of Customer Service . Pay Range Base pay: A$129,464.00/yr – A$142,665.00/yr. This role is classified at DCS Grade 9/10 with a base salary of $129,464 – $142,665 plus superannuation and leave loading....
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Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich National Workforce VollzeitLocation: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a market presence in over 130 countries, our client is considered on of...
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Customer Service
vor 2 Wochen
City of Launceston, Österreich BlueScope VollzeitA leading steel manufacturer is looking for a Customer Service Representative to join their team in Launceston. The ideal candidate will possess strong communication and interpersonal skills, along with a proactive attitude. Responsibilities include managing customer enquiries, preparing quotes, and building relationships. This full-time position offers...
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Customer Service Specialist
vor 3 Wochen
City of Melbourne, Österreich NW Professional Services VollzeitLocation: Derrimut and Truganina Hourly Rate: Between $40 - $45 per hour + Superannuation Onsite Parking Available About the Company Our client is a global leader in logistics, supply chain and shipping and are undergoing an exciting period of growth in the Victorian based sites. With a market presence in over 130 countries, our client is considered one of...
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Customer Service Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Great Southern Bank VollzeitCustomer Service Specialist We are looking for a dedicated Customer Service Specialist to join our team at Great Southern Bank in Castle Hill. In this role you will be the frontline contact for our customers, providing support and guidance for all of their retail banking needs. Responsibilities Help customers meet their financial goals through our range of...
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Customer Service Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Sirius. VollzeitCustomer Service Specialist Location: Botany, NSW Start: Immediate About the Role We’re seeking a proactive and fast‑learning Customer Service Representative to support a busy building/trades environment. You will handle high volumes of incoming calls, liaise with tradespeople and builders, coordinate job information, and provide general customer and...
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Customer Service Specialist
vor 3 Wochen
City Of Canning, Österreich MyIntegra VollzeitMyIntegra Canning Vale, Western Australia, Australia Customer Service Specialist At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the...
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Rural Warehouse
Vor 6 Tagen
City of Launceston, Österreich AGnVET Services Group VollzeitA leading agribusiness organization in Launceston is seeking a motivated individual for a warehouse and customer service role. You will manage stock control, prepare customer orders, and deliver outstanding service to clients. The ideal candidate should have proven warehousing experience, strong customer service skills, and a commitment to safety in the...
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Assistant Director Service Delivery
Vor 6 Tagen
City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
