Senior Manager, Partner Account Manager

Senior Manager, Partner Account Manager Location: Sydney, New South Wales, Australia Klaviyo is a leading marketing platform that empowers creators to own their destiny by making first‑party data accessible and actionable like never before. We are a fast‑growing SaaS company committed to inclusion, innovation, and delivering personalized experiences in e‑commerce and beyond. Role Overview As Senior Manager, SMB Partnerships you’ll lead the development and growth of Klaviyo’s partner ecosystem across Asia‑Pacific. This highly strategic role combines team leadership, partner enablement, and market expansion, and requires a hands‑on leader who can scale Klaviyo’s presence across diverse markets while driving revenue through strong partner‑led motions and introducing AI‑first practices to enhance efficiency and impact. Responsibilities / Impact Build, mentor, and lead a growing SMB partner team in Asia, ensuring both performance and career development. Own and expand Klaviyo’s ANZ partner portfolio, driving retention, pipeline growth, and revenue contribution. Develop and execute a reseller channel strategy for Asia, enabling scalable market entry and expansion. Collaborate closely with regional sales, marketing, and product leaders to align partner activities with APAC go‑to‑market priorities. Establish scalable partner enablement programs to strengthen co‑selling and partner‑led revenue motions. Embed AI‑first practices across partner workflows, enabling the team to work smarter, automate routine tasks, and scale impact as the business grows. Manage accurate forecasting, reporting, and performance tracking across SMB partnerships in APAC. Build strong relationships with key partners, ensuring alignment on business goals and measurable impact. Analyze partner performance, market trends, and competitive dynamics to continuously refine strategy. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Required Skills & Qualifications Proven experience in partnerships, channel sales, or business development, with a focus on SMB or mid‑market SaaS. Track record of building and managing partner teams and reseller ecosystems. Strong understanding of APAC markets, with experience in ANZ and Asia highly preferred. Excellent communication and relationship‑building skills with both internal and external stakeholders. Data‑driven operator with expertise in forecasting, pipeline management, and partner performance analysis. Ability to thrive in a fast‑paced, high‑growth environment with competing priorities. Demonstrable AI‑first thinking: proven ability to identify, test, and implement AI‑driven workflows that increase team efficiency, effectiveness, and scalability. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Compensation & Benefits Base Pay Range: 165,200 – 247,800 AUD. Additional compensation may include variable (OTE) for sales and customer success roles, equity, sign‑on payments, and a comprehensive range of health, welfare, and wellbeing benefits. About Klaviyo We’re Klaviyo (pronounced clay‑vee‑oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in e‑commerce and beyond. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI Fluency AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed. Equal Opportunity Statement Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. Privacy and Security Notice Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. #J-18808-Ljbffr