Customer Service Manager
Vor 3 Tagen
Our Customer Service Manager will be responsible for managing our Customer Service Experience across Flowers for Everyone business in Sydney, Brisbane and Melbourne. This position requires a minimum of 5 + years of customer service management experience. We are seeking a Senior Manager level candidate for this Customer Service Manager position. Responsibilities Manage the customer service team members and provide on call support when required. Manage customer reviews, complaints and feedback in a proactive & constructive manner, supporting your team to do the same. Establish systems, people and processes to ensure excellence in Customer Service at all times. Ensure all forms of customer communication are functioning at peak levels of performance. Assist the team with Sales & Marketing support. Oversee invoicing to corporates and non-corporates where appropriate. Assist business Directors as and when requested. Manage escalated issues and resolve in a timely manner. Manage other allocated tasks from time to time. Mentor and coach team and other colleagues. Demonstrate proficiency with BI tools for data analysis and reporting requirements. Possess Australian work rights as required for this position #J-18808-Ljbffr
-
Senior Customer Service Manager
Vor 3 Tagen
City of Lake Macquarie, Österreich Flowers For Everyone VollzeitA floral service company is seeking a Customer Service Manager to oversee customer service operations across multiple locations, including Sydney, Brisbane, and Melbourne. This role requires a candidate with at least 5 years of customer service management experience, skills in team leadership, and proficiency with BI tools for reporting. The manager will be...
-
Customer Service Consultant
vor 2 Wochen
City of Lake Macquarie, Österreich Aptella VollzeitOverview Aptella is based in Silverwater, New South Wales, Australia. We empower the Mining, Construction, and Geospatial industries with cutting-edge technology from global leaders. With a team of 380+ professionals across Australia, Southeast Asia, and New Zealand, we offer a dynamic, forward-thinking environment and outstanding career opportunities. Role...
-
Customer Service Consultant
Vor 3 Tagen
City of Lake Macquarie, Österreich Position Partners VollzeitAs aCustomer Service Consultant , you’ll be the friendly face and first point of contact at our Service Centre and Showroom. From greeting visitors and answering calls to processing service bookings and supporting sales and rental enquiries, you’ll play a key role in helping customers get the right technology, support and experience every time. This role...
-
Customer Service Represetative
Vor 3 Tagen
City of Lake Macquarie, Österreich Cubic Corporation VollzeitBusiness Unit Cubic Transportation Systems Company Details When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...
-
Customer Service Officer
vor 3 Wochen
City of Lake Macquarie, Österreich CMA CGM VollzeitCustomer Service Officer (Advanced) Location: Nords Wharf, New South Wales, Australia (Work Location: Melbourne, VIC) Reporting to: Advanced Customer Service Supervisor Employment Type: Permanent, full-time Responsibilities Deliver real‑time customer support across multiple channels such as phone, email, chat, NOVA, Outlook, and Teams. Provide accurate and...
-
Courier Customer Service Helpdesk
Vor 3 Tagen
City of Lake Macquarie, Österreich ABC Couriers VollzeitOverview An excellent new full time career opportunity awaits an enthusiastic and competent Transport Customer Service Agent. We’re looking for a professional and customer-service focused individual to join our customer service team. Our position works at the front line of medical logistics servicing some of Australia’s largest med-tech companies. We...
-
Transport Customer Service Specialist
Vor 3 Tagen
City of Lake Macquarie, Österreich ABC Couriers VollzeitA logistics company in the City of Lake Macquarie is seeking a Transport Customer Service Agent to join their customer service team. The role involves working directly with clients to assist in transport requests and requires strong telephony skills and a customer-focused mindset. Ideal candidates will have experience in Sydney transport operations....
-
Shipping & Logistics: Customer Service Specialist
vor 3 Wochen
City of Lake Macquarie, Österreich CMA CGM VollzeitA global shipping company in Lake Macquarie is seeking a Customer Service Officer (Advanced) to provide multi-channel support and ensure customer satisfaction. The role requires a customer-centric approach and 1–3 years of relevant experience. You will collaborate with teams to resolve issues and promote e-commerce tools. Benefits include flexible working...
-
Transit Customer Experience Specialist
Vor 3 Tagen
City of Lake Macquarie, Österreich Cubic Corporation VollzeitA leading technology company in Australia seeks a Customer Service Representative to manage customer calls and enquiries efficiently. This role involves solving customer issues, adhering to service level agreements, and ensuring a high standard of customer advocacy. The ideal candidate will possess strong customer service skills and the ability to learn new...
-
Telstra Retail: Customer Service
vor 2 Wochen
City of Lake Macquarie, Österreich Telstra VollzeitEmployment TypePermanent Closing Date30 Dec :59pm Job TitleTelstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...
