Customer Service Consultant
Vor 2 Tagen
As aCustomer Service Consultant , you’ll be the friendly face and first point of contact at our Service Centre and Showroom. From greeting visitors and answering calls to processing service bookings and supporting sales and rental enquiries, you’ll play a key role in helping customers get the right technology, support and experience every time. This role keeps things moving—coordinating service book‑ins, assisting with quotations, facilitating collections, and keeping communication flowing between customers, technicians and the broader team. You’ll thrive in a fast‑paced environment, balancing front‑counter service with administrative accuracy, while contributing to a safe, positive and team‑oriented workplace. Key Responsibilities Deliver excellent customer service across front counter, phone and showroom interactions Process service centre book‑ins, repair collections, and showroom sales Provide accurate service and sales quotations and direct enquiries to the right teams Support rental and product enquiries both over the counter and by phone Actively communicate service status updates and customer requirements to the Service Manager Assist with invoicing, stock transfers, inventory replenishment and support call logging Use Aptella systems and enterprise tools to input accurate, timely data Participate in ongoing training, completing a minimum of three LEP skillsets/courses each quarter About You A people‑focused communicator with strong customer service instincts Organised, detail‑oriented and comfortable handling varied tasks at pace Team‑oriented with a positive, professional and approachable manner Strong computer skills with confidence using enterprise systems and digital documentation A problem‑solver with a continuous improvement mindset Able to work independently when required and manage competing priorities Committed to following WHS procedures and modelling safe behaviours Proactive, reliable, and eager to learn Our team works with the latest technology in a supportive, high‑performing environment. We value diverse perspectives and offer competitive benefits including flexible work options, career development, generous parental leave, and more. If you’re driven by innovation and excellence, Aptella is the place to grow your career. #J-18808-Ljbffr
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Customer Service Consultant
vor 1 Woche
City of Lake Macquarie, Österreich Aptella VollzeitOverview Aptella is based in Silverwater, New South Wales, Australia. We empower the Mining, Construction, and Geospatial industries with cutting-edge technology from global leaders. With a team of 380+ professionals across Australia, Southeast Asia, and New Zealand, we offer a dynamic, forward-thinking environment and outstanding career opportunities. Role...
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Telstra Retail: Customer Service
vor 2 Wochen
City of Lake Macquarie, Österreich Telstra VollzeitEmployment TypePermanent Closing Date30 Dec :59pm Job TitleTelstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...
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City of Lake Macquarie, Österreich Aptella VollzeitA leading technology provider in Lake Macquarie is seeking a Customer Service Consultant. The role involves delivering exceptional customer service, managing service bookings, and effectively communicating with clients and team members. The successful candidate will thrive in a fast-paced environment, demonstrating strong organizational and problem-solving...
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In-Store Tech Sales
vor 2 Wochen
City of Lake Macquarie, Österreich Telstra VollzeitA leading telecommunications company in Australia is hiring for multiple part-time Retail Sales Consultant roles. You will provide exceptional customer service and support clients in finding solutions. Ideal candidates enjoy a fast-paced environment and have experience in customer-facing roles. The position offers various perks including discounts and...
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Customer Service Manager
Vor 2 Tagen
City of Lake Macquarie, Österreich Flowers For Everyone VollzeitOur Customer Service Manager will be responsible for managing our Customer Service Experience across Flowers for Everyone business in Sydney, Brisbane and Melbourne. This position requires a minimum of 5 + years of customer service management experience. We are seeking a Senior Manager level candidate for this Customer Service Manager position....
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Customer Service Represetative
Vor 2 Tagen
City of Lake Macquarie, Österreich Cubic Corporation VollzeitBusiness Unit Cubic Transportation Systems Company Details When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...
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Customer Service Officer
vor 2 Wochen
City of Lake Macquarie, Österreich CMA CGM VollzeitCustomer Service Officer (Advanced) Location: Nords Wharf, New South Wales, Australia (Work Location: Melbourne, VIC) Reporting to: Advanced Customer Service Supervisor Employment Type: Permanent, full-time Responsibilities Deliver real‑time customer support across multiple channels such as phone, email, chat, NOVA, Outlook, and Teams. Provide accurate and...
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Customer Experience Concierge – Front Desk
Vor 2 Tagen
City of Lake Macquarie, Österreich Position Partners VollzeitA leading technology service provider is seeking a Customer Service Consultant in Lake Macquarie. You will be the first point of contact, managing service bookings, sales inquiries, and customer communication. The ideal candidate is a people-focused communicator, organised, with strong computer skills, and thrives in a fast-paced environment. This role...
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Courier Customer Service Helpdesk
Vor 2 Tagen
City of Lake Macquarie, Österreich ABC Couriers VollzeitOverview An excellent new full time career opportunity awaits an enthusiastic and competent Transport Customer Service Agent. We’re looking for a professional and customer-service focused individual to join our customer service team. Our position works at the front line of medical logistics servicing some of Australia’s largest med-tech companies. We...
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Transport Customer Service Specialist
Vor 2 Tagen
City of Lake Macquarie, Österreich ABC Couriers VollzeitA logistics company in the City of Lake Macquarie is seeking a Transport Customer Service Agent to join their customer service team. The role involves working directly with clients to assist in transport requests and requires strong telephony skills and a customer-focused mindset. Ideal candidates will have experience in Sydney transport operations....
