Customer Experience

Customer Experience & Client Services Administrator We are looking for a highly motivated Customer Service Representative to join our team in Newcastle. If you are a superstar on the phone, sharp on email, and confident with technology, this is your chance to shine! What you’ll be doing Proactively engage with existing customers via phone, email and chat...

A community support organization in Newcastle-Maitland is hiring a Customer Experience Coordinator to enhance customer wellbeing through person-centered support. The role includes coordinating daily activities, leading staff, and developing tailored support plans. Ideal candidates should have a relevant Certificate and strong digital literacy, along with a...

A leading machinery manufacturing company in Newcastle is seeking an experienced Customer Coordinator for their Component Rebuild Centre. The role involves managing customer relationships and ensuring the timely completion of component repairs. Ideal candidates will have exceptional customer service skills and the ability to communicate effectively with...

A leading sneaker retailer is seeking Christmas Casuals in Newcastle to deliver outstanding customer experiences during the busy holiday season. The role involves assisting customers, managing stock, and maintaining store presentation. Ideal candidates are passionate about sneakers and thrive in fast-paced environments. This position offers team discounts...

A member-owned bank in Newcastle-Maitland is seeking a part-time Member Experience Officer to deliver high-quality customer service. The role includes assisting members with their banking needs and building relationships to help them achieve financial goals. Confident communication and cash handling experience are essential. The position offers an inclusive...

A leading music retailer is seeking an Assistant Store Manager to support daily operations and enhance customer experience at the Charlestown store. The ideal candidate will have retail leadership experience and a strong passion for music. Responsibilities include motivating the team, managing stock, and building customer relationships. This position offers...

A leading building solutions company is seeking a passionate Showroom Sales Consultant in Thornton, New South Wales. This full-time role focuses on delivering exceptional customer service, maintaining stock levels, and collaborating with the retail team. Ideal candidates will have strong communication skills, an eye for detail, and a desire for...

A leading fashion retail brand in Newcastle-Maitland seeks a passionate Store Manager. The successful candidate will lead a dynamic team, driving sales while ensuring exceptional customer experiences. Ideal for a confident leader focused on team motivation and operational excellence, this role presents an opportunity to thrive in a fast-paced retail...

Customer Coordinator | Component Rebuild Centre (CRC) Location: Tomago, NSW, AU WesTrac is committed to more of what matters most. We offer family time, paid parental leave, flexible working arrangements and a purchased leave program to give you the work‑life balance you’ve always wanted. Our in‑house RTO (50737), guided learning platform and diverse...

Customer Coordinator | Component Rebuild Centre (CRC) Due to an internal move, WesTrac is currently seeking an experienced Customer Coordinator to join our Component Rebuild Centre (CRC) Branch. This role will be on a Monday-Friday fulltime basis at head office in Tomago, with the potential for hybrid working arrangements. Reporting to the Service Support...