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Service Delivery Manager
Vor 3 Tagen
Service Delivery Manager
Why Join Us?#1 Tech Best Great Place to Work in 2024Australia’s #1 Managed Services Cloud business.Highest Net Promoter Score on the ASX.World’s best customer experience – World Communications Awards 2020 winner.About the Role
As a Service Delivery Manager, you will:Build and manage strategic operational relationships, including C-suite contacts.Support customers with their operational needs through site visits and phone contact.Manage project implementations and changes to services.Act as a point of escalation for operational issues.Identify opportunities to meet customer needs with our products and services.What We're Looking ForA university degree.5+ years in roles such as Service Delivery Manager, Project Manager, or Customer Success Manager.Experience in IT, preferably with a Managed Services, IaaS, or Cloud provider.Understanding of cloud technologies.ITIL, Agile, and/or Prince II certifications (highly desirable).Excellent communication skills and a passion for exceptional customer service.
#JobOpportunity #ServiceDeliveryManager #CloudServices #CareerGrowth #GreatPlaceToWork #CustomerSuccess#J-18808-Ljbffr
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