Managed Services Information Security Manager
vor 4 Wochen
NTT DATA
NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services.
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Want to be a part of our team?The role of the Managed Services Information Security Manager is to work with the security tools and other security teams to monitor, analyse, interpret and report on the incoming client data for the purpose of delivering security information and recommendations to the clients, enabling NTT to deliver the contracted security services. This will include tasks such as security incident detection and response, security event reporting, threat hunting, content maintenance (tuning) and interacting with clients to ensure their understanding of the information generated, recommending client system changes as well as answering security related queries from the clients. Working at NTTKey Roles and Responsibilities:Work as part of a global Cyber Defence Centre (CDC) team that works 24/7 on rotational shifts.Work with client stakeholders and Information Security Manager (ISM) to tune the MSSP platform and client SIEM
to enable more efficient detection, analysis and reportingMonitoring of the NTT security tools to review and analyse security logs from client environmentsGenerate continuous improvement ideas for supported security tools/technologies, to enable improvements to the NTT services, employee experience and client experienceAdhere to SOPs, customer Run Books and standard processes to ensure a globally consistent delivery whilst also proposing changes and improvements to these standardsUtilise and document best practices and amend existing documentation as requiredIdentify opportunities to make automations which will help the clients and security delivery teams.Security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics.,Utilise a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure.Ensure usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when requiredPerform defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant informationUndertake Threat Hunting activities across both individual client estates, as well as cross client huntingManage unresolved incidents and follow up until incidents are resolvedWork closely with client delivery teams (ISM and SDM) to support their activities related to client delivery.Apply critical thinking to your role to ensure the best outcomes for the client and NTT within the boundaries of the service and SOPsMaintains knowledge of specific specialisms and provide detailed advice regarding their applicationRemain curious and objective to provide high quality services to the clients, beyond tools native capabilities.Cooperate closely with colleagues to share knowledge and build a cohesive and effective team environment, benefiting the individual, the business and the client.
Knowledge, Skills and Attributes:Seasoned, experienced professional; has complete knowledge and understanding of area of specialisationUses evaluation, judgement, and interpretation to select right course of actionWorking knowledge on implementation and monitoring of any SIEM or security tools/technologiesKnowledge on security architecture, worked across different security technologiesCustomer service orientated and pro-active thinkingProblem solver who is highly driven and self-organisedGreat attention to detailGood analytical and logical thinkingExcellent spoken and written communication skillsTeam play with the ability to work well with others and in group with colleagues and stakeholders
Academic Qualifications and Certifications:Degree or relevant qualification in IT/ComputingSecurity certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCNA , JNCIA , ACCA ,PCNSA , CCSA will be an advantage.
Required Experience:Seasoned demonstrated experience in SOC Analysis OperationsSeasoned demonstrated experience in SIEM usage for investigationsSeasoned demonstrated experience in Security technologies like Firewall , IPS , IDS , Proxy etcSeasoned demonstrated experience in technical support to clientsSeasoned demonstrated experience in handling security incidents end to endKnowledge on security concepts and application of those conceptsSeasoned demonstrated experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots and other security tools.Knowledge on log collection mechanism such as Syslog, Log file, DB APIKnowledge in security architectureSeasoned demonstrated experience in Security Analysis or EngineeringSkills SummaryCommunication, Critical Thinking, Customer Service, Cybersecurity, Logical Thinking, Scripting, Teamwork Workplace type:Hybrid Working Equal Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
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