Health Complaints

Patient Liaison Officer Complaints, Queensland Health Join the Patient Safety and Quality Unit at Princess Alexandra Hospital as a Patient Liaison Officer Complaints. This temporary full-time AO4 role (6 months, with possible extension) leads high-quality complaints management, supporting consumers, families and staff to resolve issues and improve patient...

A state government authority is seeking a Complaints Intake and Resolution Officer to manage and resolve health service complaints. This position involves critical analysis and communication with both health consumers and stakeholders to facilitate effective complaint resolutions. The ideal candidate will have strong skills in complaint management and...

A state government agency in Brisbane is seeking a Complaints Intake and Resolution Officer to manage health service complaints and provide resolution advice. This role involves receiving, analysing, and triaging complaints while delivering accurate communication to stakeholders. The ideal candidate will facilitate dispute resolutions and ensure compliance...

A leading health organization in Brisbane is seeking a Patient Liaison Officer Complaints to ensure high-quality complaints management. The role involves documenting patient complaints, liaising with stakeholders, and analyzing data to improve patient experience. The ideal candidate will possess strong verbal and negotiation skills and experience in...

Join to apply for the Patient Liaison Officer Complaints role at Metro South Health Your new role As the Patient Liaison Officer (Complaints), you will deliver a responsive, high-quality complaints management service for Princess Alexandra Hospital, supporting consumers, staff and the Executive to resolve issues and drive service improvement. In This Role,...

A major health organization is seeking a Patient Liaison Officer (Complaints) to manage and improve the complaints handling process at Princess Alexandra Hospital. The ideal candidate will possess strong communication and analytical skills, with a background in complaints management or consumer liaison. This role provides an opportunity to contribute to...

Complaints Intake and Resolution Officer Join to apply for the Complaints Intake and Resolution Officer role at Queensland Government The Complaints Intake and Resolution Officer is a delegate of the Health Ombudsman with responsibility for providing complaint management and resolution advice to the public (both prisoner health consumers within correctional...

The Complaints Intake and Resolution Officer is a delegate of the Health Ombudsman with responsibility for providing complaint management and resolution advice to the public (both prisoner health consumers within correctional facilities and also general health service consumers) to assist / enable them to lodge a health service complaint, other matter (e.g.,...

A government department in Queensland is seeking a Senior Investigations Officer responsible for undertaking high-quality investigations of health service complaints. You will mentor staff and ensure investigations are conducted efficiently. Ideal candidates will have strong communication skills and experience in complex investigations. The role includes...

Incident and Complaint Officer – SS&C Technologies As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely...