Future Students Service Centre Manager
vor 1 Tag
Permanent/Continuing, full-time appointment Level 6/7: $94,998 - $117,633 + 17% Superannuation The Future Students and International Engagement Division at the University of Wollongong (UOW) plays a pivotal role in shaping the student journey from first enquiry through to enrolment. Operating within the Deputy Vice-Chancellor (Growth and Global) portfolio, the division is dedicated to delivering exceptional services and experiences for prospective students across UOW’s Australian campuses. We are seeking a dynamic and experienced Future Students Service Centre Manager to lead the coordination and management of UOW’s primary contact centre for future student enquiries. This role is responsible for overseeing inbound service and outbound sales operations, ensuring the delivery of high-quality services and conversion activities that support student recruitment, events, and communications. Reporting to the Associate Director, Engagement and Conversion, the Future Students Service Centre Manager will foster a culture of continuous improvement, drive innovation, and embed a student-centred approach across the team. The successful candidate will demonstrate strong leadership, operational management, and data-driven decision‑making skills, with the ability to set and deliver against KPIs in a high-volume, fast‑paced environment. This is a student‑facing role requiring on‑campus presence, with opportunities for flexible work arrangements during session breaks. How to Apply Click on the “Apply Now” button at the bottom of the advertisement. You’ll be prompted to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description. For further information about this position, please contact Andrew Bailey, Associate Director, Engagement & Conversion on + 61 (0)411 135 ***. Position Description Closing Date: Sunday 14 December 2025, 11:55 pm The University of Wollongong is committed to workplace equity, diversity and inclusion. We value and acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing diversity and creating inclusion is a key component of attracting and retaining talent in our workforce. The creation of a diverse and inclusive workforce is central to our ability to unlock potential, enhance our success and achieve our vision of being in the Top 1% of universities globally. Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines. #J-18808-Ljbffr
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Future Students Service Centre Manager
vor 2 Wochen
Wollongong City Council, Österreich University of Wollongong VollzeitPermanent / Continuing, full-time appointment Level 6 / 7 : $94,998 - $117,633 + 17% Superannuation The Future Students and International Engagement Division at the University of Wollongong (UOW) plays a pivotal role in shaping the student journey from first enquiry through to enrolment. Operating within the Deputy Vice-Chancellor (Growth and Global)...
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Future Students Experience Centre Manager
vor 2 Wochen
Wollongong City Council, Österreich University of Wollongong VollzeitA leading educational institution in Wollongong is seeking a Future Students Service Centre Manager to oversee its primary contact center for incoming student enquiries. This full-time, permanent role involves leadership, operational management, and a focus on high-quality service delivery. The ideal candidate should have a proven track record of driving...
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Future Students Engagement
vor 1 Tag
Wollongong City Council, Österreich The PIE Jobs VollzeitA leading Australian university is seeking a Future Students Service Centre Manager to lead its primary contact centre for future student enquiries. The successful candidate will foster a culture of continuous improvement and ensure high-quality service delivery. This role requires strong leadership and operational management skills, with an emphasis on KPI...
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Student Services Coordinator
vor 4 Wochen
Cowra Shire Council, Österreich Country Universities Centre VollzeitStudent Services Coordinator - Country Universities Centre Cowra Region Country Universities Centre (CUC) Cowra Region is an for‑profit community‑driven organisation, jointly funded by the Department of Education and NSW Government. CUC students benefit from being part of a local learning community, with opportunities to engage with peers, educators, and...
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Wollongong City Council, Österreich University of Wollongong VollzeitOverview 2 weeks ago Be among the first 25 applicants Direct message the job poster from University of Wollongong Indigenous Future Student Program Coordinator The University of Wollongong (UOW) invites applications from dedicated and community-minded individuals for the role of Indigenous Future Student Program Coordinator. This position provides a...
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Future Student Consultant
vor 1 Tag
City of Melbourne, Österreich Details VollzeitJob No.: Work type: Fixed Term Part‑time fraction .80 FTE / 4 days per week Based at La Trobe University’s vibrant Melbourne (Bundoora) campus Fixed Term until 13/01/2027 (parental leave cover) Higher Education Officer (HEO) 5 Work with inspiring people who are driven to make a difference About the position The Future Student Consultant works as...
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Future Student Consultant
Vor 5 Tagen
City of Melbourne, Österreich La Trobe University VollzeitAbout the position The Future Student Consultant works as part of the Smart Contact Centre to deliver a personalised, trusted and effortless experience to prospective students with the goal to achieve student load targets across pathways, undergraduate and postgraduate programs. The position holder has a thorough understanding of the breadth and depth of La...
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Future Student Consultant
Vor 7 Tagen
City of Melbourne, Österreich La Trobe University VollzeitApply now Job no: Work type: Fixed TermLocation: Melbourne (Bundoora)Categories: Student Services, HEO5, Educational Services Based at La Trobe University’s vibrant Melbourne (Bundoora) campus Fixed Term until 13/01/2027 (parental leave cover) Higher Education Officer (HEO) 5 Work with inspiring people who are driven to make a difference About the position...
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Team Leader Customer
Vor 5 Tagen
Wollongong City Council, Österreich TAFE NSW VollzeitTeam Leader Customer & Student Support – Manufacturing Centres of Excellence Location: Newcastle, Wetherill Park or Wollongong Campus Temporary Full-time until June 2028 $145,605 - $160,719 salary package - includes base salary ($128,284 - $141,600), plus employer's contribution to superannuation and annual leave loading At TAFE NSW, we are dedicated to...
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Future Student Contact Officer
vor 3 Wochen
Townsville City, Österreich James Cook University VollzeitJames Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally. We now have an exciting opportunity for a dynamic and experienced Future Student Contact Officer to join our Domestic team. Part time opportunity | 21.75 hours a week Based at the...
