Customer Care Consultants
vor 3 Wochen
BizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's Fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of tomorrow - #killingit. So what? We are looking for a Customer Care Specialist to join our team. As a Customer Care Consultant at BizCover, you will be part of an online business insurance service that simplifies comparing and buying business insurance from leading insurers. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players. As a Customer Care Consultant, you will be responsible for ensuring every customer has an exceptional experience when dealing with the company. You'll work closely with customers, acting as their point of contact, providing product support, and addressing any concerns that may arise. The ideal candidate will have excellent communication and problem-solving skills, a passion for technology, and a desire to help customers. Responsibilities Respond to customer inquiries via email, phone, and chat. Work closely with customers to understand their needs and provide tailored advice. Troubleshoot technical issues to help customers make the most of our platform. Keep up-to-date with insurance industry knowledge to provide the best possible recommendations. Maintain accurate records of customer interactions and provide feedback to management. Identify areas for improvement in our processes and suggest creative solutions. Follow up with customers to ensure their issues have been resolved. Qualifications 2+ years of experience in a customer service or support role is desirable Excellent communication skills, both verbal and written. Ability to quickly learn new technology platforms and software. Strong problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong time-management skills and ability to work independently. Experience working for an online business is preferred. Benefits Work fully remotely from your home office Exciting and rewarding team culture Quarterly recognition awards Business Casual dress code Rewarding Employee Incentive Program Employee benefits package Growing company with progression opportunities What Kind of Person Works Well in our Company Customer Fanatics (noun: a person who delivers a first class customer experience every time) Drumbeaters (noun: a person who enthusiastically celebrates and supports their team mates and the business) Finishers (noun: a person you can trust to get it done) Advancer (noun: a person who always wants do better) #J-18808-Ljbffr
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Sales Consultant
vor 3 Wochen
Sunshine Coast Regional, Österreich Active Mobility Services VollzeitSales Consultant - Mobility & Patient Care Equipment Active Mobility Systems is a leading provider of mobility and rehabilitation equipment across Australia. With a strong commitment to improving the lives of individuals with mobility challenges, we offer a wide range of high-quality products and personalised service to healthcare professionals, aged care...
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Customer Service and Sales Consultant
vor 3 Wochen
Sunshine Coast Regional, Österreich Medibank VollzeitOverview You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. About the Community Team At...
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Customer Service Consultant
vor 3 Wochen
Sunshine Coast Regional, Österreich Auto & General VollzeitOverview Customer Service Consultant (Roadside & Towing) 23d ago, from Auto and General Insurance Location: Kawana, Sunshine Coast (in-office role). Responsibilities Focusing on first-call resolution, manage incoming calls from end-to-end Work collaboratively with the team, actively contributing to the team in a positive & engaging way Build highly effective...
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Customer Care Consultants
vor 2 Wochen
Cairns Regional, Österreich Bizcover VollzeitBase pay range A$57, / yr - A$57, / yr BizCover who? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20...
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Retail Customer Service
vor 1 Woche
Sunshine Coast Regional, Österreich Telstra Corporation VollzeitA leading telecommunications company in Australia is seeking a Retail Sales Consultant to enhance customer experiences in various locations. You will empower customers by identifying their needs and providing tailored solutions. This part-time role requires strong customer service and sales skills. Join a dynamic team at multiple store locations in...
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Digital Banking Consultant
Vor 2 Tagen
Sunshine Coast Regional, Österreich Australia And New Zealand Banking Group Limited VollzeitA leading banking institution has an opening for a part-time S&S Banking Consultant in Gympie. The role involves providing exceptional customer service through both face-to-face interaction and digital platforms. Candidates should possess experience in customer service, particularly with digital banking tools. This position supports flexible working...
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Sales Consultant | Caloundra GWM
vor 3 Wochen
Sunshine Coast Regional, Österreich Pacific Gympie VollzeitJoin a high-performing team with genuine career pathways. Caloundra GWM is growing, and we’re looking for an enthusiastic and customer-focused Vehicle Sales Consultant to join our dynamic team. If you love building relationships, have a passion for cars, and thrive in a fast-paced retail environment, this is the opportunity for you. As a Sales Consultant...
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Telstra Retail: Part Time Customer Service
vor 1 Woche
Sunshine Coast Regional, Österreich Telstra VollzeitTelstra Retail: Part Time Customer Service & Sales Consultant NAMBOUR – Telstra, Nambour, Queensland Overview Telstra is hiring! Our purpose is to build a connected future so everyone can thrive. We’re an iconic Aussie brand with a global footprint, focused on providing the best experience and delivering the best tech on the best network. Our Nambour...
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Customer Banking Consultant
vor 3 Wochen
Fraser Coast Regional, Österreich MyState Bank VollzeitCustomer Banking Consultant at MyState Bank This is a permanent part‑time position with Auswide Bank. We’re looking for friendly, proactive and community‑mindful individuals to join our branch network as Customer Banking Consultants. Following the merger of MyState and Auswide Bank, we’re proud to be part of a united financial services group –...
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Full Time Customer Service
vor 3 Wochen
Sunshine Coast Regional, Österreich Telstra VollzeitEmployment Type Permanent Closing Date 14 Dec :59pm Job Title Full Time Customer Service & Sales Consultant KAWANA WATERS Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...
