Customer Care Consultants
vor 2 Wochen
Base pay range A$57, / yr - A$57, / yr BizCover who? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of tomorrow - #killingit So what? We are looking for a Customer Care Specialist to join our team. As a Customer Care Consultant at BizCover, you will be part of an online business insurance service that simplifies comparing and buying business insurance from leading insurers. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players. As a Customer Care Consultant, you will be responsible for ensuring every customer has an exceptional experience when dealing with the company. You'll work closely with customers, acting as their point of contact, providing product support, and addressing any concerns that may arise. The ideal candidate will have excellent communication and problem-solving skills, a passion for technology, and a desire to help customers. Responsibilities Respond to customer inquiries via email, phone, and chat Work closely with customers to understand their needs and provide tailored advice Troubleshoot technical issues to help customers make the most of our platform Keep up-to-date with insurance industry knowledge to provide the best possible recommendations Maintain accurate records of customer interactions and provide feedback to management Identify areas for improvement in our processes and suggest creative solutions Follow up with customers to ensure their issues have been resolved Requirements 2+ years of experience in a customer service or support role is desirable Excellent communication skills, both verbal and written Ability to quickly learn new technology platforms and software Strong problem-solving skills and attention to detail Ability to work collaboratively in a team environment Strong time-management skills and ability to work independentlyExperience working for an online business is preferred Benefits Work fully remotely from Queensland or work 3 days a week from home if you are Sydney based Exciting and rewarding team culture Quarterly recognition awardsBusiness Casual dress code Rewarding Employee Incentive Program Employee benefits package Growing company with progression opportunities What Kind of Person Works Well in our Company Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are : Customer Fanatics a person who delivers a first class customer experience every time Drumbeaters a person who enthusiastically celebrates and supports their teammates and the business Finishers a person you can trust to get it done Advancer a person who always wants to do better Seniority level Entry level Employment type Full-time Job function Other Industries Non-profit Organizations and Primary and Secondary Education #J-18808-Ljbffr
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Customer Care Consultants
vor 3 Wochen
Sunshine Coast Regional, Österreich BizCover Pty Limited VollzeitBizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's Fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...
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Client Care Consultant
vor 2 Wochen
Cairns Regional, Österreich Xprt Dev VollzeitOn-site Posted 1 day ago Join the award-winning team at Pacific Toyota, a well-established dealership in Cairns, renowned for its commitment to professional development and delivering outstanding customer experiences. We offer a competitive remuneration package, full training, and ongoing support for the right candidate. Position Overview We’re seeking a...
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Hybrid Customer Care Consultant — Growth
vor 2 Wochen
Mackay Regional, Österreich Blackwoods VollzeitA leading customer service organization in Queensland is looking for a motivated Customer Care Consultant. You will provide exceptional service to customers through phone and email, manage administration tasks, and drive process improvements. The ideal candidate has strong communication skills and experience in a customer service environment. The position...
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Customer Admissions Manager
Vor 7 Tagen
Cairns Regional, Österreich Infinite Care VollzeitOur Role Reporting to our National Sales & Admissions Manager, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation. Our vision at Infinite care is : Aged Care Provider - Redefining a New Generation of Residential Care This exciting full...
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Customer Care Consultant — Growth, Flexibility
vor 3 Wochen
Gladstone Regional, Österreich Blackwoods VollzeitA leading supplier of industrial and safety supplies in Gladstone QLD is seeking a Customer Care Consultant. In this full-time role, you will provide exceptional customer service, resolve issues, and develop strong client relationships. The ideal candidate possesses a customer-focused mindset and excellent communication skills. This role offers a permanent...
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Aged Care Admissions Manager — Drive Occupancy
Vor 7 Tagen
Cairns Regional, Österreich Infinite Care VollzeitA leading aged care provider in Cairns is seeking a Customer Admissions Manager to drive sales and occupancy while supporting new residents through the admissions process. The role offers flexibility across multiple sites and requires exceptional communication and sales skills. Ideal candidates will have experience in aged care sales, a strong understanding...
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Customer Care Consultant
vor 3 Wochen
Gladstone Regional, Österreich Blackwoods VollzeitWe are on the hunt for an enthusiasticCustomer Care Consultant to join our close-knit team based in Gladstone QLD ,where you'll be providing exceptional service to our growing customer base! In this challenging and rewarding full time role you will proactively look for solutions that drive the right outcome for both our customers and business. Our supportive...
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Customer Admissions Manager
vor 2 Wochen
Cairns Regional, Österreich Infinite Aged Care VollzeitOur Role Reporting to our National Sales & Admissions Manager, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation. Our vision at Infinite care is: Aged Care Provider - Redefining a New Generation of Residential Care This exciting full...
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Customer Care Consultant
vor 3 Wochen
Gladstone Regional, Österreich Blackwoods VollzeitCustomer Care Consultant - Gladstone QLD YOUR OPPORTUNITY We are on the hunt for an enthusiastic Customer Care Consultant to join our close-knit team based in Gladstone QLD , where you'll be providing exceptional service to our growing customer base! In this challenging and rewarding full time role you will proactively look for solutions that drive the right...
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Aged Care Admissions Leader: Elevate Occupancy
vor 2 Wochen
Cairns Regional, Österreich Infinite Aged Care VollzeitA leading aged care provider in Queensland is seeking a Customer Admissions Manager to drive sales and maintain strong relationships with residents and partners. The role involves supporting new residents through the aged care journey and requires experience in aged care sales, exceptional communication skills, and a caring approach. The position offers...
