CommSec Customer Specialist

vor 2 Wochen

Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

Overview We are a dynamic team who care about our customers. We work together, we are vibrant, and do our best work when there are problems to be solved. Do work that matters: In this full time role, you will warmly and efficiently assist our customers over the phone with their Equities Account enquires. Over the phone will be the first point of contact over the phone for many of our customers. You will flourish in this role by: Connecting with our customers, building trust and rapport through meaningful conversations. Using your problem-solving skills to understand and identify customers concerns and issues, delivering thoughtful and effective solutions that foster positive outcomes. Guiding customers through our products, services, and processes with ease - taking the time to explain complex issues in a clear and respectful way to ensure all customers, regardless of their financial knowledge, are effortlessly and appropriately supported. See yourself in our team CommSec is our market leading trading platform that provides our trading customers with complimentary access to live prices, price charts and portfolio watch lists, along with the ability to buy and sell shares online. In our team we pride ourselves on providing the best care for our customers. As part of our team, you are at the heart of ensuring a brighter future for our customers and their investment portfolios. We would love to hear from individuals who are: Passionate about helping customers. Have a genuine interest in financial services and equity markets – no experience is required, just a healthy curiosity and lots of passion Are eager to learn. Can commit to commencing in the role in either December 2025 or January 2026. Are available to work Monday to Friday between the hours of 8am to 6pm. Your shifts are approx. 8 hours long / 38-hour week. What’s in it for you? Working with us means that you’ll have a range of benefits. Some of these include: A hybrid working environment that gives you the best of both worlds – in office connection and work from home flexibility (post probation) An inclusive range of leave options including parental leave, life leave, menopause leave, IVF leave. Personal and professional development that will support you in your career growth. A great place to call home or a spring board into a long term career Where will you go? If you embrace our values and showcase your abilities and desire, we can offer you wonderful opportunities. Whether you aspire to excel in your role, explore different areas within the organisation, or step into a leadership position the options are endless at CommSec If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on . Advertising End Date: 25/10/2025 #J-18808-Ljbffr

  • CommSec Customer Specialist

    vor 1 Woche

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    CommSec Customer Specialist – Commonwealth Bank Join our dynamic team where we care about customers and thrive on solving problems together. Key Requirements Start date: February 2026 Availability: rotating roster Monday–Friday, 8 am – 6 pm Full‑time, 38‑hour week with approximately 8‑hour shifts Responsibilities Warmly and efficiently...

  • Equities Customer Specialist — Hybrid

    vor 1 Woche

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    A leading financial services company in New South Wales is seeking a CommSec Customer Specialist. In this role, you will provide exceptional customer service by assisting clients with Equities Account enquiries and ensuring a positive customer experience. Ideal candidates are passionate about helping customers and eager to learn about financial services. The...

  • Executive Manager, Monitoring, Financial Crime and Fraud, CommSec

    vor 3 Wochen

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    Executive Manager, Monitoring, Financial Crime and Fraud, CommSec Join CommSec and play a pivotal role in protecting our customers and the broader community from financial crime and fraud. You’ll lead a high-performing team within CommSec, driving positive risk behaviours and enabling the business to be self‑reliant in managing risk and compliance...

  • Executive Manager, Monitoring, Financial Crime and Fraud, CommSec

    vor 4 Wochen

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    Executive Manager, Financial Crime, Fraud & Monitoring – CommSec Do work that matters Join CommSec and play a pivotal role in protecting our customers and the broader community from financial crime and fraud. You’ll lead a high-performing team within CommSec , driving positive risk behaviours and enabling the business to be self-reliant in managing risk...

  • Quality Assurance

    vor 3 Wochen

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    A leading financial institution is seeking a Quality Assurance Specialist to join their CommSec COO team. This full-time role involves reviewing communication to elevate customer experience and mitigate risk. Ideal candidates will possess knowledge of equities and stockbroking and have strong Mandarin language skills. Join a dynamic team and contribute to...

  • Control Assurance Analyst

    vor 3 Wochen

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    Full-time, Permanent Opportunity. Hybrid working. CommSec COO Quality Assurance Team Your role will sit within the CommSec COO Quality Assurance Team. You will be responsible for supporting the CommSec Customer Engagement and Broking teams through reviewing phone and written communications with customers to ensure that we are delivering a superior customer...

  • Control Assurance Analyst

    vor 3 Wochen

    Council of the City of Sydney, Österreich CommBank Vollzeit

    See yourself in our team: Chinese language skills sought after for this role Full‑time, Permanent Opportunity Hybrid working Your role will sit within the CommSec COO Quality Assurance Team. You will be responsible for supporting the CommSec Customer Engagement and Broking teams through reviewing phone and written communications with customers to ensure...

  • Staff Engineer

    vor 3 Wochen

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    Staff Engineer : Full Stack Mobile (IOS/ Android) Be among the first 25 applicants. We're embarking on an engineering transformation with a key focus on team leadership and engineering excellence. You have knowledge that spans across development and operations, including coding, infrastructure management, system admin/engineering, and DevOps Toolchains....

  • Staff Engineer Full Stack Web

    vor 4 Wochen

    Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

    Staff Engineer – Chapter Lead CommBank is driving a major engineering transformation, aiming to redefine customer expectations and build tomorrow’s bank with innovative technologies and products. Recognised for its industry‑leading IT platforms, agile infrastructure, and pioneering services—from payments to mobile apps—CommBank’s Software...

  • Customer Support Specialist

    vor 2 Wochen

    Council of the City of Sydney, Österreich Hatch Vollzeit

    2 days ago Be among the first 25 applicants This is a Customer Support Specialist role with HiBob based in Sydney, NSW, AU == HiBob == Role Seniority mid level, junior Job Description More about the Customer Support Specialist role at HiBob Come and be you with us. Being a Bobber is all about being you. We want you to bring all parts of yourself to work,...