CommSec Customer Specialist

vor 1 Woche


Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

CommSec Customer Specialist – Commonwealth Bank Join our dynamic team where we care about customers and thrive on solving problems together. Key Requirements Start date: February 2026 Availability: rotating roster Monday–Friday, 8 am – 6 pm Full‑time, 38‑hour week with approximately 8‑hour shifts Responsibilities Warmly and efficiently assist customers over the phone with Equities Account enquiries Serve as the first point of contact for many customers, ensuring a positive experience Build trust and rapport through meaningful conversations Use problem‑solving skills to understand customer concerns, delivering thoughtful and effective solutions Guide customers through products, services, and processes, explaining complex issues clearly and respectfully Qualifications Passionate about helping customers Interest in financial services and equity markets – no prior experience required Eager to learn and adapt What’s in it for you Hybrid working environment: office connection and post‑probation work‑from‑home flexibility Inclusive leave options: parental, life, menopause, IVF leave Personal and professional development to support career growth Opportunity to grow within CommSec and the Commonwealth Bank Group Advertising End Date: 02/01/2026 Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other We’re aware of some accessibility issues on this site. If you require additional support, please contact HR Direct at 1800 989 696. #J-18808-Ljbffr



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