General Manager, Customer Operations
vor 18 Stunden
Founded in 1992, LaserBond has been at the forefront of surface engineering innovation in Australia. With a strong commitment to research, development, and the practical application of advanced manufacturing technologies, we help our industrial clients significantly reduce wear, extend the service life of critical components, and lower maintenance and operational costs. Our work plays a crucial role in ensuring the long-term efficiency and sustainability of production systems across a wide range of industries. LaserBond continues to grow nationwide, with facilities in NSW, QLD, SA, VIC & WA. We are seeking a strategic, commercially astute, and hands‑on General Manager – Customer Operations to lead and transform our Customer Service and Estimating teams. This is a strategic role that forms part of our leadership team reporting directly to the Chief Operating Officer. The position holder will be responsible for transforming our Customer Operations Team using a digital first approach to deliver a world class customer experience. ABOUT THE ROLE This role can be Based in Sydney, Melbourne, Brisbane or Adelaide depending on the candidate. Lead, mentor, and develop a multi‑site team of Customer Service Officers and Estimators. Standardise and streamline quoting and enquiry‑handling processes across all sites. Enhance turnaround times and quote accuracy for projects ranging from small repairs to complex large projects. Ensure collaboration across Customer Operations, Production, Engineering, Dispatch, Quality and Sales teams to ensure customer requirements are fully understood and executed. Drive process improvement through digital tools, automation, and data‑driven insights. Embed a customer‑first mindset and ensure alignment with LaserBond’s operational excellence strategy ABOUT YOU You are a proven strategic leader in Customer Operations. You have the confidence to lead change, the systems thinking to improve processes, and the people skills to build a high‑performing team. You possess the ability to think and act strategically as well as the discipline, and attention to detail to implement improvement plans. Experience in a commercial or operations leadership role within manufacturing, engineering or technical services will be highly regarded. Tertiary qualifications in relevant field or equivalent experience WHY JOIN US Be part of an innovative and growing ASX listed national company Contribute directly to strategic growth and performance improvement A competitive salary with a range of employee benefits Be part of a supportive and experienced leadership team Apply now to help shape the future of LaserBond’s success. #J-18808-Ljbffr
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Head of Customer Operations
vor 18 Stunden
Adelaide, Österreich LaserBond Ltd VollzeitA national engineering firm in Australia is seeking a General Manager – Customer Operations to lead transformation in customer service and estimating teams. The ideal candidate will drive process improvements and enhance customer experiences using a digital-first approach while mentoring a multi-site team. Experience in manufacturing or engineering is...
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General Manager
vor 2 Wochen
Adelaide, Österreich ClearCompany VollzeitBolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across...
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General Manager
vor 3 Wochen
Adelaide, Österreich McKenzie VollzeitAttractive NFP salary packaging & tax benefits + Range of employee benefits Employer of Choice in The Australian Business Awards 2024 Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been...
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General Manager
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Adelaide, Österreich Bolton Clarke VollzeitGeneral Manager Join to apply for the General Manager role at Bolton Clarke . Bolton Clarke is Australia’s largest independent, not‑for‑profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our...
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Store Manager | Tea Tree Plaza
vor 18 Stunden
Adelaide, Österreich General Pants Co VollzeitLocation:GP Tea Tree PlazaPosted on:29 July 2025 We are looking for an energetic and passionate Store Manager to join our team at General Pants - Tea Tree Plaza! We believe in a world with no boundaries, where you can explore your style and what you’re capable of. Delving into style, music and art, our team of culturally connected leaders, buyers and...
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Adelaide, Österreich at VollzeitAttractive salary, commensurate with experience. Are you an experienced construction leader ready to drive performance, safety, and innovation across a specialist business division? McMahon Services is seeking a General Manager to lead our Roofing & Cladding operations nationally. Reporting to the Executive General Manager – Building & Construction, this...
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Adelaide, Österreich Bolton Clarke Residential Aged Care Opportunities VollzeitBolton Clarke Residential Aged Care Opportunities – Morphettville SA Full time 20d ago , from Bolton Clarke Residential Aged Care Opportunities Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we...
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vor 17 Stunden
Adelaide, Österreich With Consideration VollzeitCustomer Service and Operations Assistant With Consideration is a fast‑growing Melbourne brand known for thoughtful design, limited collections and a deeply community‑driven approach. After a successful series of pop‑ups and rapid expansion, we’re looking for a dedicated team member to support our operations and customer experience. People enjoy...
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General Manager
vor 1 Woche
Adelaide, Österreich Frontline Construction Australia VollzeitAbout the Role : Our client, a well-established and growing business in the stone production and installation industry, is seeking an experienced General Manager to join their team. Reporting directly to the Directors, you will be responsible for overseeing all aspects of production, scheduling installations, and managing maintenance projects. This is a...
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Operations Manager
vor 18 Stunden
Adelaide, Österreich Mastec VollzeitAbout MASTEC MASTEC is Australia’s largest manufacturer of mobile garbage and recycling containers (MGBs), proudly leading the industry in the design, development, manufacture, assembly, and distribution of MGBs and Kitchen Organic (KO) bins across Australia and New Zealand. With recent expansion, we are now seeking to strengthen our Operations team at our...
