Support Coordinator

Join to apply for the Support Coordinator – Suicide Prevention role at Wellways Australia . 1 day ago – Be among the first 25 applicants. Support the treatment of vulnerable community members to make a difference. Full‑time permanent position based in Cairns North. $44.58 per hour plus superannuation, salary packaging benefits and leave loading. About The Role The Way Back Support Service (TWBSS) is a suicide after‑care program designed to provide practical, compassionate support to people discharged from hospital after a suicide attempt or crisis. The programme aims to reduce suicide risk by offering coordinated, person‑centred care that promotes safety, connection, and hope. As a Support Coordinator , you’ll play a vital role in supporting people referred to Wellways by the North Queensland Primary Health Network (NQPHN) and the Cairns and Hinterland Hospital and Health Service (C&HHHS) . You’ll work alongside individuals and their families to: Provide non‑clinical, recovery‑focused support in the first three months following a suicide attempt. Help participants develop and implement personalised safety and support plans. Coordinate care and connect people to essential community and clinical services. Build social connections and empower participants to engage with their recovery journey. This is a community‑based role that requires travel throughout the Cairns and Hinterland region. About You You’re a compassionate, proactive professional who is confident engaging with people in crisis and helping them access the right supports. You bring a strong understanding of suicide prevention and mental health recovery, along with the ability to work independently and collaboratively. You’ll also bring: Experience working with people with mental health challenges or those at risk of suicide. Strong interpersonal and communication skills. Ability to maintain boundaries while providing empathetic, person‑centred care. A valid driver’s licence and ability to travel across the region. Please click here to download a copy of the position description for further details. What You Need Relevant qualifications or commensurate experience in a support role for people with mental health conditions. An understanding of recovery principles and/or strengths‑based principles. Evidence of the Right to work in Australia. National Police Records Check. Blue and Yellow cards and Driver Licence. NDIS Worker Orientation Module Certificate – ‘Quality Safety and You’ (free online course). What We Can Offer A purpose‑driven culture where people can thrive, everyone is respected, and differences are valued. An equitable, diverse, and socially inclusive work environment. Salary packaging up to $15,899 to reduce tax on portions of your salary for items such as rent, mortgage, or car leasing. Meal and entertainment allowance via salary packaging up to $2,650 per annum. 17.5% leave loading every time you take annual leave. Paid parental leave after 12 months of ongoing employment. Paid cultural leave where applicable. Access to the Employee Assistance Program for you and your family. For a confidential discussion about the role, please contact Monique Holland at . Candidates may be interviewed and selected prior to the closing date. Wellways is committed to reconciliation, lived experience and inclusivity. We warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability, and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to successful appointment. Job Description Summary Make a difference in the lives of people navigating recovery after a suicide attempt. Culture We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We promote safety and inclusivity for LGBTIQ+ and First Nations communities. How To Apply This is your opportunity to join a values‑based, growing, innovative, and nationally recognised organisation with over 2,000 staff members across 93 sites. Please select “Apply” below to complete your application. Applications Close 23/11/2025 #J-18808-Ljbffr