Customer Service Consultant
vor 1 Tag
Control Insurance Solutions – Kawana Waters QLD Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast‑paced business with a high‑performance culture. We develop products and solutions to meet both customers and partner needs. We are passionate and focused on everything we do. We are now seeking talented customer focused motor enthusiasts to join our growing team. Purpose of the Role As the Customer Service Consultant, you will engage with our customers to deliver a high‑quality customer experience, managing towing and assistance request calls, managing cases from end‑to‑end. This role reports into CIS Assist Frontline Team Leader. The role is based in Kawana on the Sunshine Coast and is an ‘in‑office’ role. Position Accountabilities Focusing on first‑call resolution, manage incoming calls from end‑to‑end Work collaboratively with the team, actively contributing to the team in a positive & engaging way Build highly effective relationships with both internal and external stakeholders Comply with all industry specific Acts, Codes and Regulations, as well as all company policies & procedures Knowledge and Experience: A passion or interest in motor vehicles Experience in a customer focused role with a genuine care for helping people Highly developed communication skills, adaptable, able to multitask and prioritise workload in a busy environment Ability to work in a call centre environment Demonstrated experience in identifying customer’s needs, clarifying information, and actioning suitable outcomes Demonstrated ability to build strong working relationships & collaborate with others Modern office, overlooking Lake Kawana Clear role accountabilities and measures of success Be challenged and rewarded as you contribute to our business success Support and guidance as you grow in confidence in your new role Join in a variety of social and community activities Employee discounts on Car, Home, Travel Insurance, and Roadside Assistance Discounts across a broad range of providers, for example; gyms, stores, rental vehicles, and accommodation Income Protection Insurance provided to all employees If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application. Control Insurance Solutions values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. #J-18808-Ljbffr
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Customer Service Consultant
vor 1 Tag
Sunshine Coast Regional, Österreich Auto & General VollzeitControl Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services. We are an agile and fast‑paced business with a high‑performance culture. We develop products and solutions to meet both customers and partner needs. We are passionate and focused on everything...
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Customer Service and Sales Consultant
vor 3 Wochen
Sunshine Coast Regional, Österreich Medibank VollzeitOverview You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. About the Community Team At...
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Telstra Retail: Customer Service
vor 1 Tag
Sunshine Coast Regional, Österreich Telstra VollzeitOverview Employment Type: Permanent. Closing Date: 15 Oct :59pm. Job Title: Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...
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Retail Customer Service
vor 2 Wochen
Sunshine Coast Regional, Österreich Telstra Corporation VollzeitA leading telecommunications company in Australia is seeking a Retail Sales Consultant to enhance customer experiences in various locations. You will empower customers by identifying their needs and providing tailored solutions. This part-time role requires strong customer service and sales skills. Join a dynamic team at multiple store locations in...
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Sunshine Coast Regional, Österreich David Ovenden Hospitality Consultant VollzeitA family-owned hotel business in the Sunshine Coast is seeking an experienced gaming bar attendant to join their team. The ideal candidate should provide excellent customer service, manage gaming compliance, and handle cash effectively. Applicants must hold a current RSA and RSG licence, have great communication skills, and be available for weekends and...
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Customer Service Consultant
vor 1 Tag
Sunshine Coast Regional, Österreich Auto & General VollzeitPlease note: The position is set to begin on 19 January 2026. If shortlisted, you will be invited to complete an online test. After successful completion, you may be contacted for a phone interview. The Opportunity Are you passionate about providing exceptional customer service through digital channels? Join our growing team as a Customer Service Consultant...
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Digital Customer Experience Consultant
vor 1 Tag
Sunshine Coast Regional, Österreich Auto & General VollzeitA leading insurance provider in Australia is seeking a Customer Service Consultant - Digital to join their team in Kawana. The role involves providing exceptional customer support across web chat, email, and social media. Responsibilities include managing inquiries, ensuring customer satisfaction, and clear communication. The ideal candidate has strong...
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Customer Care Consultants
vor 4 Wochen
Sunshine Coast Regional, Österreich BizCover Pty Limited VollzeitBizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's Fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...
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Telstra Retail: Part Time Customer Service
vor 2 Wochen
Sunshine Coast Regional, Österreich Telstra VollzeitTelstra Retail: Part Time Customer Service & Sales Consultant NAMBOUR – Telstra, Nambour, Queensland Overview Telstra is hiring! Our purpose is to build a connected future so everyone can thrive. We’re an iconic Aussie brand with a global footprint, focused on providing the best experience and delivering the best tech on the best network. Our Nambour...
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Customer Service Consultant
vor 3 Wochen
Sunshine Coast Regional, Österreich Auto & General VollzeitOverview Customer Service Consultant (Roadside & Towing) 23d ago, from Auto and General Insurance Location: Kawana, Sunshine Coast (in-office role). Responsibilities Focusing on first-call resolution, manage incoming calls from end-to-end Work collaboratively with the team, actively contributing to the team in a positive & engaging way Build highly effective...
