Lead Genesys Cloud CX Architect

Join to apply for the Genesys Cloud AI Forward Deployed Engineer role at Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering...

This range is provided by PRA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We’re working with a leading Australian organisation seeking an experienced Genesys Cloud CX SME to support a major uplift of their enterprise contact‑centre platform. This is a hands‑on, developer‑leaning role...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce...

Senior Customer Success Manager Join to apply for the Senior Customer Success Manager role at Genesys. This role opens opportunities for applicants based in Melbourne, Brisbane or Sydney. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI‑powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce...

Job Description We’re seeking an experienced Team Leader with strong Genesys Cloud Dialler experience to drive performance, optimise sales campaigns and deliver outstanding client experiences. As the Team Leader, you’ll oversee the appointment-setting process, manage the dialler and campaign lists, coach and develop your team, and implement strategies to...

A global customer experience firm seeks a Senior Customer Success Manager in Melbourne to guide high-value enterprise customers on their journey with Genesys Cloud. In this strategic role, you will engage C-level executives, driving customer retention and business outcomes through tailored CX strategies. The ideal candidate will bring over 10 years of...

A leading cloud technology firm is seeking a Delivery Architect to lead Oracle CX implementations. You will establish collaborative relationships with clients, drive solution delivery, and have an opportunity to travel within Australia and New Zealand. Ideal candidates will have strong experience in Oracle Cloud technologies and possess excellent...

AI and Digital Orchestration Director Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale...