Quality Assurance Officer

Join to apply for the Quality Assurance Officer role at The Magnum Ice Cream Company . The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company – a place where growth, innovation, a founder and ownership mindset, and performance are cultivated and rewarded. About The Magnum Ice Cream Company With 19,000 expert ice cream colleagues and iconic brands such as Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest ice‑cream company. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity before the end of 2025. Job Purpose As a Quality Assurance Officer , you will provide quality incident support and response in a clear and timely manner, ensuring any potential breaches to standards or non‑conformant trends are effectively managed or escalated. You will work with internal teams and manage cross‑functional stakeholders on incident management, maintain quality‑loss data collection systems, investigation register, cost‑of‑quality related holds and rework, participate in investigations and root‑cause analyses for deviations, and assist in improvement projects currently running at Minto. Key Responsibilities Monitor all critical and quality‑control points within the production lines for all products being manufactured Support day‑to‑day laboratory testing of finished goods, semi‑finished goods and starting materials Support environmental and water testing, conduct microbiological sampling and monitoring plan Support maintenance of testing lab consumables Monitor the concentration of disinfectants used on site Conduct and organise the calibration and validation of lab equipment (balance, autoclave, FOSS equipment, etc.) Participate in GMP inspections and internal audits Participate in traceability exercises as required Investigate consumer complaints by liaising with cross‑functional teams and ensure respective action plans are in place Review and update documents and support factory validations Release and hold finished goods Coordinate sample collection and rework activities from the warehouse Experience & Qualifications WHAT YOU NEED TO SUCCEED Technical Skills Laboratory testing (finished goods, semi‑finished goods, raw materials) Microbiological sampling and environmental monitoring Calibration and validation of lab equipment (balances, autoclaves, FOSS equipment) GMP compliance and internal audit participation HACCP knowledge and application Proficiency in MS Office (Excel, Word, PowerPoint) Soft Skills Time management and prioritisation Clear written and verbal communication Stakeholder management and teamwork Investigative and analytical skills for complaints and deviations Education Tertiary qualification in Food Science, Microbiology, or related scientific discipline Experience QA/QC experience in food manufacturing or pharmaceutical industry Prior exposure to HACCP systems (highly regarded) Experience with GMP inspections and audits Other Requirements Current driver’s licence Full‑time availability (5 days per week) Personal Attributes & Skills Highly motivated and proactive in managing quality processes Detail‑oriented with strong attention to compliance and standards Independent worker who can take initiative without constant supervision Adaptable to fast‑paced and ever‑changing environments Strong communicator for cross‑functional collaboration Problem solver with analytical thinking for root‑cause investigations Resilient under pressure, able to meet deadlines and manage incidents effectively What You Can Expect A unique mix of global scale & start‑up spirit – €8.3 bn powerhouse with an agile, entrepreneurial mindset Career without limits – 42 markets, international opportunities, and fast‑tracked growth A performance‑driven culture – freedom to act, disrupt and grow – your success is measured by impact A company that celebrates joy, innovation, and purpose – we create extraordinary careers, just like our ice‑cream creates extraordinary moments Additional Information As publicly announced, Unilever will separate its Ice Cream business which is expected by the end of 2025. This role will transfer to the new Ice Cream company. Equal Opportunity Employer Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law. We will not discriminate on the basis of disability. How to Apply To apply, please submit your CV and a motivation letter online. Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date for an update on the status of your application. #J-18808-Ljbffr