Receptionist
vor 8 Stunden
Overview As Ballarat's preferred choice for smash repairs Inland Motor Body Works has developed a strong reputation over 60 years for providing the Ballarat and district community with a high‑quality smash repair service. Responsibilities As our receptionist, you will provide excellent customer service to our customers, whether as a walk‑in, over the phone or via email. Our hours are 8am‑5pm Monday to Friday, and we are open to both full and part‑time applicants. Requirements As first point of contact for our customers, deliver an outstanding service in person, via all channels including phone and email. Schedule bookings, manage jobs, and ensure timeframes are communicated and met. Provide accurate and timely quotations, ensuring strong attention to detail and driving conversions. Own and continually improve the customer experience. Candidates must have Australian work rights. Qualifications Proven experience working in a workshop office management/front‑of‑house/reception role for automotive. Several years of general customer service experience. Solution‑focused and strong attention to detail. Strong communicator with the ability to prioritise and assign tasks. A strong understanding of the automotive industry would be desirable. Why Join Us Join a passionate and skilled team that you can learn from. Get access to an engaging sector of the automotive industry. A supportive and fun environment. How to Apply If you are a dedicated and experienced customer service professional in automotive, we'd love to hear from you Please apply by clicking on the quick apply button with your resume and a cover letter. #J-18808-Ljbffr
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