Customer Service
vor 2 Wochen
Customer Service - Fraud and Scams Join to apply for the Customer Service - Fraud and Scams role at Randstad Australia . Pay: $45 per hour + Super + Overtime RatesLocation: ParramattaDuration: 12‑Month Contract (with potential for permanent contract) The Role You will be joining the critical Fraud and Scams team, responsible for protecting both customers and the bank from financial crime. Your mission is to be a proactive force, not just a processor. You will identify, investigate, and prevent sophisticated fraudulent activities, working directly with customers and internal teams to manage and resolve cases. A Day in the Life Lead the Investigation: Be the key player in identifying and stopping fraud targeting our customers. Solve the Puzzle: Handle complex queries and complaints, using your sharp judgment and analytical skills to find a resolution. Be the Calm in the Storm: Liaise with customers, branches, phone teams, and risk departments, managing cases from the first alert to the final resolution. Own Your Work: Proactively manage your daily caseload, operating within clear guidelines to protect everyone involved. Perks: What's In It For You? Great Work‑Life Balance: Work a standard rotating shift. Weekend work is ad‑hoc. Candidates open to evening and night shifts are highly desired Never Be Bored: Every case is a new challenge. This is stimulating, varied work that will keep your mind sharp. A Team That Backs You: You'll have access to incredible resources and guidance from a supportive team that wants you to succeed. What You Bring to the Table An Investigative Past: Previous experience in Financial Crime, Fraud, Scams, or a similar investigations role. Financial Know‑How: Experience within banking or financial services is highly desired. A Customer Champion: Strong customer service skills, including professional call handling. A Detective's Mindset: An investigative, analytical, and critical‑thinking approach. You can interpret data and make sharp decisions. A Self‑Starter: You're comfortable managing your own caseload and working independently. Tech‑Savvy: You're a pro with computers and can master multiple systems with ease. Next Steps Does this sound like something you are interested in? If the answer is ’Yes’ then we would love to hear from you (To launch your career) Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. #J-18808-Ljbffr
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...
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Principal Tech Services Officer
Vor 7 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Service Officer
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range : A$84,659.00/yr - A$92,701.00/yr TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave...
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Senior Service Designer
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Designer role at NSW Department of Customer Service Get AI-powered advice on this job and more exclusive features. NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to...
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Assistant Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills...
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Senior Service Officer Payroll
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Senior Advisor, Ministerial and Parliamentary Services — NSW Department of Customer Service. The role supports Ministerial, Executive and Parliamentary Services and the coordination of Ministerial and Parliamentary requests, with involvement in SafeWork NSW matters. Responsibilities Coordinate Ministerial, Parliamentary, Executive and other ad hoc...
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Customer Service Representative
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
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Driver Tester
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitA government agency in New South Wales is seeking a Customer Service Representative-Driver Tester to provide exceptional service through driver license testing. The role requires an unrestricted driver licence and the ability to drive a manual vehicle. This part-time position offers a salary range of $84,734 - $89,050 pro-rata, with flexibility in operating...
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Assistant Director Service Delivery
Vor 7 Tagen
City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
