Marketing Operations Lead

About the Role We’re looking for an experienced Marketing Operations Lead to manage day‑to‑day operations of our in‑house creative studio and oversee project workflow across the broader marketing team. You’ll be the operational glue at the heart of the team, streamlining campaign planning, improving delivery processes, and ensuring optimal use of creative resources to deliver work to the highest standard. You’ll work cross‑functionally with designers, animators, copywriters, marketers, and external vendors to deliver projects on time, on brand, and with maximum impact. You’ll bring deep experience in integrated project and resource management and manage the systems and processes that enable marketing execution at scale and speed. Department: Marketing Employment Type: Permanent – Full Time Location: Sydney Workplace type: Onsite Role Responsibilities 1. Design Studio Resource Management Manage the workflow and resourcing of our in‑house Creative Studio from briefing through to delivery, ensuring projects are well‑scoped, prioritised, and allocated appropriately. Serve as the main liaison between the Creative Studio and the wider marketing team – reviewing all briefs to balance creative output with campaign needs. Run weekly creative resourcing meetings and maintain production schedules, including managing sudden shifts and the knock‑on effects on creative team output and project delivery. Implement systems or tools for resource scheduling, workload visibility, and performance tracking (e.g., Monday.com, Confluence/Jira, etc). Source and partner with external vendors or freelancers as needed. Champion quality and creative excellence by ensuring briefs are clear and creative teams are empowered to do their best work. 2. Marketing Operations & Project Management Define and implement end‑to‑end campaign and project management processes across the marketing team (including scoping, briefing, and debriefing templates for consistent campaign planning). Introduce clear timelines, check‑in points, and approvals processes to promote accountability within different departments and minimise project friction. Facilitate clear communication between creative, content, website, advertising and product marketing teams – ensuring campaign requirements are clearly defined. Monitor campaign delivery, flagging resourcing challenges or blockers early and proactively problem‑solving. Drive weekly marketing stand‑ups and cross‑functional status updates to ensure project visibility and appropriate prioritisation. Skills & Experience Agency or in‑house background: 6+ years’ experience in a marketing operations, project management or account management role – ideally in a creative or integrated agency, or a similar in‑house environment. Briefing and workflow design: Experience developing clear, effective briefing processes and workflow systems. Multi‑tasking and adaptability: A knack for managing multiple moving parts at once (timelines, approvals, studio resourcing) and adapting to shifting priorities. Project management tools: Hands‑on with project management platforms (Monday.com, Notion, Asana, Trello, etc). Confident collaborator: Can work with a range of stakeholders – from designers to marketers to senior business leads – and align diverse teams to shared goals. Commercial awareness: Strong business acumen and can hold your own in cross‑functional decision‑making. Process‑oriented with a human touch: Passionate about building structure but know how to keep things flexible, pragmatic, and team‑friendly. Creative savvy: Respect and understand the creative process and how to protect and support great work through strong planning and briefing. Proactively problem‑solving: Have the initiative and capability to identify and solve problems before they impact the wider business – always asking “how can we do this better?” Reasons To Join Us What We Offer Continuous career development and training opportunities. Access to a health and wellbeing platform with physical, mental, social and financial support programs available. Volunteering days off, so you can contribute to a cause that matters to you. Conveniently located CBD offices with fully stocked kitchens, team breakfasts and catered lunches on a regular basis. Fun and inclusive social events. Our Values As our business continues to grow, we’re committed to creating a workplace that gives us all the best opportunity to succeed, and that is enjoyable to be a part of. We prize ambition and drive, but equally we value honesty and humility. We support each other, and we respect our clients and our competitors. Innovation is in our DNA, and we are always looking for better ways to do things and are willing to take measured risks and learn from our mistakes along the way. About Betashares Betashares was founded in 2009 and launched with the vision to create intelligent and accessible investment solutions for Australian investors. Over the past decade our dedication to helping Australian investors achieve their financial goals has seen Betashares grow from ‘challenger’ to market leader, driving disruption and innovation in the exchange‑traded funds (ETFs) industry. Betashares offers the broadest range of exchange‑traded funds on the ASX and is trusted by over a million investors. As of June 2025, Betashares manages over $50 billion in assets. Betashares is continuing to grow and innovate with a strong focus on the customer, recently entering the superannuation sector and launching our retail wealth platform, Betashares Direct. We currently have offices in Sydney, Melbourne, Brisbane, Adelaide and New Zealand and a growing team of over 180 people. Visit our website, YouTube channel and social channels for expert tips and insights. Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Apply Now Register Your Interest #J-18808-Ljbffr