Technical Service Manager
vor 3 Wochen
CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure and services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand. With this opportunity as the Technical Services Manager, you will manage and lead an established team of technicians working in both the CSE workshop and clients onsite. You will be hands on in creating and establishing work patterns and best‑practice service methods focusing on client satisfaction and customer service, while ensuring that your team is working efficiently, effectively and developing their skills as we evolve as a business. You will have strong business acumen and give direction to how the Service Team operates, covering financial elements, HSEQ, SLA’s & KPI’s, governance and compliance, and continuous improvement, while being a key member of the Singleton branch management team sharing your insights. Responsibilities will include: Foster teamwork, and facilitate a positive environment (Toolbox talks, performance reviews, coaching, and identify training opportunities). Work in hand with Operations for all scheduling and solutions deliveries. Manage utilisation of employees and resources for service delivery. Take ownership of maintenance, including managing completion of maintenance and customer technical records ensuring compliance to contracted requirements and licence agreements. Manage and report on Technical Services operating costs. Oversee vendor quality, ensuring all manufactured products meet the requirements and technical specifications needed. Be proactive in HSEQ, from reporting, compliance and improvement of processes. Ensure governance to CSE policies and procedures. Actively seek continuous improvement opportunities. Work with clients to ensure customer satisfaction. What we are looking for: Proven experience in a Service Management role, overseeing end to end from people management, cost management, customer service and reporting. Formal and hands on leadership experience, with a medium to large team in a technical setting. Exposure to contract development and management. Tertiary qualifications, Trades Certification or applied experience in a technical field. Excellent communication, both written and verbal with an elevated level of attention to detail. A proven track record in leadership, with a history of developing and growing a cohesive service oriented team. Strong ability to identify and action areas of improvement. An analytical and strategic thinker. Excellent financial acumen with previous experience in understanding financial aspects of a service-based business. A collaborative and positive attitude, with a willingness to adopt and promote CSE values both internally and to clients. In return CSE Crosscom can offer an excellent opportunity to grow your career, with continued growth of our business nationally; CSE is established as a market leader working with some of Australia’s premium industry names. On top of: Attractive remuneration package and benefits. Excellent personal development opportunities with training, education, mentorship and upskilling. Career progression with a fast-growing company. Numerous employee benefits and HR resources. Excellent stability and long‑term prospects with expansion of clients and services in every state. If you are a motivated and driven individual who is willing to put in the effort to succeed, we encourage you to apply. #J-18808-Ljbffr
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Technical Services Lead
vor 6 Stunden
Singleton Council, Österreich Cse Global VollzeitA leading telecommunications provider in Singleton is seeking a Technical Services Manager to oversee a skilled team. The role involves managing service delivery, maintaining client satisfaction, and driving continuous improvement while ensuring compliance with operational standards. Strong leadership experience in a technical setting is essential for...
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Singleton Council, Österreich Cse Global VollzeitA leading telecommunications provider in Singleton is seeking a Technical Services Manager to oversee a skilled team. The role involves managing service delivery, maintaining client satisfaction, and driving continuous improvement while ensuring compliance with operational standards. Candidates should have strong leadership experience in a technical setting...
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Singleton Council, Österreich CSE VollzeitA leading telecommunications provider in Singleton is seeking a Technical Services Manager to oversee the service team and ensure high levels of client satisfaction. The ideal candidate will have extensive experience in service management and proven leadership skills. Responsibilities include fostering teamwork, managing resources, and ensuring compliance...
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Technical Services Lead: Client Success
Vor 2 Tagen
Singleton Council, Österreich Cse VollzeitA leading telecommunications provider is seeking a Technical Services Manager in Singleton, responsible for managing the service team and ensuring high client satisfaction. The ideal candidate will have extensive experience in service management and proven leadership skills. This role offers competitive remuneration and personal development opportunities,...
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Technical Services Lead
Vor 6 Tagen
Singleton Council, Österreich Cse VollzeitA leading telecommunications provider in Singleton is seeking a Technical Services Manager responsible for managing the service team, ensuring high client satisfaction, and fostering teamwork. The ideal candidate will have extensive experience in service management and proven leadership skills. This role offers competitive remuneration and personal...
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Technical Service Manager
vor 4 Wochen
Newcastle City Council, Österreich Bendigo Advertiser VollzeitJoin to apply for the Technical Service Manager role at Bendigo Advertiser Get AI-powered advice on this job and more exclusive features. CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure and services. We work with major industrial, government, transport, mining, resources, and utilities across...
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Technical Services Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Perilya VollzeitPerilya Limited is a well‑established Australian mining company with a proud history and a strong international footprint. Headquartered in Adelaide, South Australia, we are owned by Zhongjin Lingnan Nonfemet, giving us the backing of a global mining leader while maintaining a strong Australian identity. Our operations include the iconic Broken Hill...
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Cyber Security
vor 2 Wochen
Newcastle City Council, Österreich Precision Sourcing VollzeitCyber Security & Technical Services Manager Base pay range: A$180,000.00 per year. Role Highlights Lead cyber security & IT services across a critical infrastructure organisation Strategic, high-impact role with visibility across C-suite Long-term transformation program & ongoing security uplift Blend of leadership, technology, and hands‑on delivery Salary...
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Manager Infrastructure Technical Services
Vor 2 Tagen
Wagga Wagga City Council, Österreich City of Wagga Wagga VollzeitManager Infrastructure Technical Services Join to apply for the Manager Infrastructure Technical Services role at City of Wagga Wagga. Wagga Wagga is the largest inland city in NSW, undergoing rapid changes as the result of strong organic growth, major investment from the state government and several national construction projects. It is strategically...
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Service/Warranty Advisor
vor 3 Wochen
Singleton Council, Österreich Penske Australia VollzeitService/Warranty Advisor - Hunter Valley We're looking for a Service/Warranty Advisor to join our high-performing team in McDougalls Hill (Singleton) . This role blends customer service, technical coordination, and warranty administration – perfect for someone who enjoys working in a fast‑paced environment where no two days are the same. You’ll be the...
